Matthew Johannesen
Worcester,MA
Summary
Adept at creating memorable guest experiences, I excelled in fast-paced environments at Garden Fresh Gourmet, showcasing strong attention to detail in food presentation and safety. Leveraging skills in food preparation and effective communication, I consistently enhanced service quality and operational efficiency, contributing to a significant improvement in event satisfaction ratings.
Overview
9
9
years of professional experience
Work History
Catering Associate
Garden Fresh Gourmet
09.2018 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained accurate records of event details, invoices, contracts, ensuring streamlined organization across all aspects of the catering process.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
PC Technician
Coughlin Company
09.2022 - 11.2023
- Reduced downtime by performing routine maintenance on computer systems, ensuring optimal functioning at all times.
- Optimized PC security by installing antivirus software and implementing best practices for data protection.
- Assisted colleagues with understanding new technology tools through clear communication and hands-on demonstrations.
- Managed inventory of hardware components, maintaining an organized workspace with necessary resources readily available.
Sales Associate
Burlington Coat Factory Distribution Center
09.2015 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Plumbing - Plumbing
Assabet Valley Regional High School
Marlborough, MA05.2016
Skills
- Chef support
- Food Safety
- Food Preparation
- Safe Food Handling
- Hand-Eye Coordination
- Cooking
- Food assembly
- Quality Control
- Inventory Monitoring
Timeline
PC Technician
Coughlin Company
09.2022 - 11.2023
Catering Associate
Garden Fresh Gourmet
09.2018 - Current
Sales Associate
Burlington Coat Factory Distribution Center
09.2015 - 03.2019
Plumbing - Plumbing
Assabet Valley Regional High School
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