Matthew Johnson

I am responsible for overseeing the planning, coordination, and execution of software development projects, ensuring that deliverables meet the highest standards of quality and are delivered on time and within current budget.

• Provide strong leadership and guidance to the development team.
• Foster a collaborative and high-performance team environment.
• Conduct regular one-on-one meetings, performance reviews, and career development sessions with team members.
• Plan, organize, and manage software development projects from concept through completion.
• Work with stakeholders to define project scope, objectives, and deliverables.
• Develop and maintain detailed project plans, schedules, and budgets.
• Ensure projects are completed on time, and within scope.

• Developed strong relationships with clients through excellent customer service and regular followups.
• Assisted call-in customers with questions and orders.
• Increased sales and customer satisfaction through personalized servicing.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Explained features and advantages of Coors products and services to promote sales.
• Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
• Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.

• Reviewed credit reports thoroughly before making lending decisions, ensuring that all relevant information was considered when assessing risk levels associated with a specific borrower profile.
• Assisted customers in selecting appropriate loan products based on their financial needs and goals.
• Maintained compliance with federal regulations, ensuring proper documentation and adherence to guidelines throughout the loan process.
• Increased customer satisfaction levels through prompt, accurate, and friendly service in the loan process.
• Provided financial counseling to clients as part of the lending process, helping them understand their options and make well-informed decisions about borrowing money.
• Improved loan processing times by streamlining documentation and application procedures.
• Participated in community events as a bank representative to build brand awareness and establish connections with potential clients.