Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Matthew Johnston

Gloucester,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, persistence and exceptional interpersonal skills. Ability to be prepared for the expected but the adaptability to overcome what's not. Adept at working effectively unsupervised or within a team and quickly mastering new skills. Knowledgeable and familiar with different working systems and overall operations. Skilled in coordinating internal teams and resources for success. Dedicated to keeping operations seamless for staff and customers.

Overview

11
11
years of professional experience

Work History

Facilities Coordinator

Ferguson Plumbing Supply
Newport News, VA
09.2016 - 02.2024
  • Worked with client via email, phone and in-person to collect information to complete designs.
  • Created product designs in alignment with specifications.
  • Applied sophisticated concepts around framework to craft design solutions that scaled.
  • Used proven methods to craft and test design solutions that addressed real customer challenges.
  • Designed solutions to improve systems and overcome technical constraints.
  • Exhibited storytelling and persuasive techniques to build trust and establish relationships with teams and partners.
  • Applied holistic, customer-focused approaches to drive design strategy.
  • Identified and used scalable frameworks to tackle structural problems with design content.
  • Maintained global mentality, advocating for designs that internationalized well.
  • Documented team work hours and submitted reports.
  • Provided insights to assist with value engineering and architectural review processes.
  • Rendered system designs and computerized blueprints using AutoCAD according to specifications, timeframes, inventories and budgets.

  • Managed and mentored junior employees on AutoCad and company design standards.
  • Maintained up-to-date records of all projects including change orders, revisions and cost estimates.
  • Prepared detailed reports on project status, progress updates and budget expenditures.
  • Analyzed engineering data such as dimensions, tolerances and material requirements.
  • Generated isometric drawings for visualization purposes during the design process.
  • Optimized existing designs by reducing part counts while maintaining functional requirements.
  • Managed multiple projects simultaneously while meeting tight deadlines consistently.
  • Interfaced with clients to understand their needs, provide feedback and ensure satisfaction with final results.
  • Provided technical support to production personnel during the manufacturing process.
  • Generated layouts, drawings and sketches from verbal instructions or rough sketches.
  • Modified existing drawings according to customer requests or revised specifications.
  • Conducted regular reviews of design workflows to identify areas of improvement within the organization.
  • Implemented revisions as required by engineering, customer or suppliers.
  • Managed assignments and teams working at different stages of diverse projects.
  • Coordinated with project engineer on final as-built drawings so department and customer had accurate record of final design implemented on site.
  • Analyzed and selected vendor products based on required specifications, functionality, delivery and cost.
  • Kept to tight deadlines and forged strong team bonds to accomplish challenging objectives.
  • Received and reviewed details from design professionals to build in-depth representations of components and machine parts.
  • Mentored new drafters to maximize performance and accuracy.
  • Provided support throughout the entire design process from initial concept through completion of finished product.
  • Checked accuracy of calculations used in drawing development process via mathematical calculations.
  • Maintained records of all drawings produced including revisions and updates.
  • Utilized drafting techniques to produce accurate technical drawings that met the standards of engineering design requirements.
  • Updated existing drawings following changes made during the design phase due to client requests or new regulations.
  • Inspected completed projects to ensure accuracy of workmanship according to plan specifications.
  • Calculated area dimensions from scale drawings ensuring compliance with applicable building codes.
  • Attended meetings with clients to discuss project progress, answer questions or address any issues that arose.
  • Collaborated with engineers and architects to develop construction plans according to customer needs and industry regulations.
  • Analyzed project specifications and determined the most efficient layout for components.
  • Reviewed existing designs for potential areas of improvement or modifications based on customer feedback.
  • Created detailed drawings from sketches, notes and verbal instructions using CAD software.
  • Validated accuracy of final product against original specifications before submitting it for approval.
  • Created customized drawing templates to streamline drafting processes.
  • Updated existing drawings based on revisions or changes in scope.
  • Resolved drawing discrepancies through collaboration with field personnel.
  • Coordinated with project team members to exchange relevant information effectively.
  • Analyzed design specifications and necessary materials to determine project requirements.
  • Reviewed drawings, specifications, and engineering data to verify conformance to design concepts.
  • Produced as-built drawings for completed construction projects.
  • Contributed valuable input during design review meetings.
  • Managed drafting workload to meet project deadlines consistently.
  • Conducted site visits to verify measurements and gather data for drafting tasks.
  • Communicated progress updates regularly with project managers.
  • Ensured adherence to drafting standards and client specifications.
  • Calculate weights, volumes and stress factors and analyzed implications on technical design aspects.
  • Reviewed blueprints for accuracy, consistency, and compliance with codes.

Oil Change Technician

Hall Ford Lincoln Service
Newport News, VA
05.2013 - 08.2016
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Drained motor oil, changed oil filters and greased chassis fittings.
  • Checked fluids and maintenance-related parts and topped off or replaced.
  • Maintained tools, test equipment and materials, keeping work areas organized.
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
  • Met incoming customers to take down information and answer questions about service options.
  • Communicated with customers regarding status of service work and estimated timeframe for completion.
  • Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
  • Maintained an organized work area that was free from hazardous materials.
  • Ensured all tools were properly stored after use for safety purposes.
  • Confirmed customer satisfaction by providing a walk around inspection prior to releasing the vehicle.
  • Provided estimates for labor costs associated with oil changes and other services.
  • Checked fluid levels, replaced filters, and topped off fluids as necessary.
  • Communicated effectively with customers regarding their service requests.
  • Adhered to environmental policies when disposing of used motor oils and other waste materials.
  • Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
  • Reviewed repair orders to ensure accuracy of information related to completed repairs.
  • Verified that all documentation was complete prior to returning the vehicle to the customer.
  • Documented technical and system work performed for each vehicle on repair order.
  • Greeted customers in a friendly manner upon arrival at the service station.
  • Performed oil changes and lubrication services on a variety of vehicles.
  • Attended regular training sessions to stay up-to-date with industry standards.
  • Followed all safety protocols related to handling hazardous materials such as oils, fuels and cleaning agents.
  • Recognized safety hazards while working with tools and machinery in order to avoid injury or property damage.
  • Maintained records of all work performed according to company guidelines.
  • Demonstrated excellent problem solving skills when dealing with difficult situations.
  • Tested batteries using specialized equipment such as digital multimeters.
  • Ensured timely completion of assigned repair tasks to minimize downtime.
  • Planned work procedures using charts, technical manuals and experience.
  • Reviewed work orders and discussed with supervisors.
  • Collaborated with team members to troubleshoot difficult repairs.
  • Adhered to safety guidelines while operating shop equipment.
  • Provided outstanding customer service during consultations and appointments.

Education

High School Diploma -

Gloucester High School
Gloucester, VA
06-2011

Some College (No Degree) - Graphic Design

Rappahannock High School
Warsaw, VA

Skills

  • Special projects
  • Construction
  • Vendor coordination
  • Work Orders
  • Team Collaboration
  • Adaptability and Flexibility
  • Organizational Skills
  • Task Prioritization
  • Problem-Solving
  • Analytical Thinking
  • Reliability
  • Written Communication
  • Delegation skills
  • Effective Communication
  • Decision-Making
  • Analytical Skills
  • Self Motivation
  • Relationship Building
  • Adaptability
  • Emergency Preparedness
  • Professionalism
  • Problem-solving aptitude
  • Team building
  • Goal Setting
  • Active Listening
  • Sales prowess
  • Direct Sales
  • Sales understanding
  • Merchandise Sales
  • Product Sales
  • Sales skills
  • Sales Techniques
  • Branding and Identity
  • Accessibility Design
  • Concept Development
  • Project Management
  • Design strategy
  • Layout Design
  • CAD Drafting
  • Multi-tasking abilities
  • Originality
  • Client satisfaction
  • Client Presentation Delivery
  • Visual Communication
  • Rough Sketching
  • Collaboration skills
  • Creative and artistic
  • Art conceptualization
  • Customer Service
  • Design Concepts Development
  • Creative Thinking
  • Content Design
  • Content Creation
  • Design development
  • Attention to Detail
  • Continuous Improvement
  • Works Well Under Pressure
  • Demolition experience
  • Insulation application
  • Power Tool Operation
  • Equipment Maintenance
  • Safety and compliance
  • Worksite safety
  • Site preparation
  • Site cleaning
  • Tool management
  • Construction site project life-cycle
  • OSHA Compliance
  • Plumbing basics
  • Painting techniques
  • Physical Strength and Stamina
  • Heavy Lifting
  • Measurements and Calculations
  • CAD Software
  • Vinyl Flooring Mastery
  • Seamless Transition Creation
  • Underlayment Installation
  • Project Estimation Techniques
  • Hardwood Flooring Expertise
  • Excellent work ethic
  • Reliable and consistent
  • Results-Driven
  • Hardwood installation
  • Confident and positive attitude
  • Work Order Interpretation
  • Attentive to detail
  • Strong organization skills
  • Problem-solving abilities
  • Customer satisfaction measurement
  • Data Entry
  • Report Generation
  • Product Knowledge
  • Information Security
  • Appointment Scheduling
  • De-Escalation Techniques
  • Building rapport
  • Microsoft Office expertise
  • Conflict Resolution
  • Microsoft Excel
  • Customer consulting
  • Follow-up skills
  • Customer Relations
  • High-energy attitude
  • Critical Thinking
  • Microsoft Outlook
  • Reading Comprehension
  • Computer Proficiency
  • Project management abilities
  • Courteous demeanor
  • Grammar
  • Typing proficiency
  • Microsoft PowerPoint
  • Multimedia production
  • Traditional drawing
  • Sales Strategies
  • Print design and illustration
  • Social Media Promotion
  • Client Relationships
  • Creative design
  • Networking skills
  • Digital illustration
  • Logo creation
  • Artistic Design
  • Pre-Design Consulting
  • Digital Design Tools
  • Artistic ability
  • Portfolio Development
  • Creative Collaboration
  • Hand-Eye Coordination
  • Money Handling
  • Drawing and sketching
  • Sanitation Procedures
  • Supply Management
  • Schedule Management
  • Event Setup
  • Answering Phones
  • Personal Assistance
  • Spreadsheet Management
  • Filing and Recordkeeping
  • Compassionate communication
  • Arrangement expertise
  • Genre Versatility
  • Stage presence
  • Lyric Writing
  • Music Marketing
  • Improvisation talent
  • Songwriting Abilities
  • Expressive
  • Extensive performance background
  • Live Performances
  • Coordinating shows
  • Versatile
  • Music recording
  • Rehearsing
  • Contract agreement handling
  • Taking Cues and Direction
  • Stage Performance
  • Fence installation expertise
  • Privacy Fence Construction
  • Post Hole Digging
  • Wooden Fence Building
  • Estimating abilities
  • AutoCAD expertise
  • Measurement accuracy
  • Job Planning
  • Post alignment
  • Client privacy
  • Smartphone Usage
  • Honest and Trustworthy
  • Positive Attitude
  • Facilities Maintenance
  • Equipment Disinfection
  • Problem Identification
  • Continuous Learning Attitude
  • Adaptable to Weather Conditions
  • Safety regulations compliance
  • Hand tools proficiency
  • Performance Improvement
  • Quick Learner
  • Performance Assessments
  • Menu development
  • Recipe creation
  • Dialogue Creation
  • Reader Engagement
  • Plot Structuring
  • Creative Writing
  • Character Development
  • Idea Brainstorming
  • Content Development
  • Fact-checking
  • Memory retention
  • Cleanliness
  • Order Taking
  • Service Quality
  • Menu knowledge
  • Guest Relations Management
  • Quality Assurance
  • Digital Sketching
  • Brand Identity Guidelines
  • Design Critique
  • Client Communication
  • Design thinking
  • Consumer product development
  • Packaging Design
  • Sketching abilities
  • Deadline Adherence
  • Company Logos
  • Originality and Creativity
  • One-on-one support
  • Client Confidentiality
  • Report Writing
  • Innovative Mindset
  • Culture building
  • Strategic Thinking
  • Customer Retention
  • Materials Preparation
  • Custom Furniture Creation
  • Schedule Coordination
  • Pole Saw Usage
  • Branch Removal
  • Hazard Assessment
  • Job Site Cleanup
  • Grounds Maintenance

References

References available upon request.

Timeline

Facilities Coordinator

Ferguson Plumbing Supply
09.2016 - 02.2024

Oil Change Technician

Hall Ford Lincoln Service
05.2013 - 08.2016

High School Diploma -

Gloucester High School

Some College (No Degree) - Graphic Design

Rappahannock High School

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Matthew Johnston