Microsoft outlook
Matthew Jordan
Rockford,MI
Summary
Proven leader and effective problem-solver, adept at fostering teamwork and collaboration to exceed performance goals. At Meijer, I empowered teams, significantly enhancing productivity and customer satisfaction through innovative strategies and a positive attitude. Skilled in organizational and decision-making abilities, I consistently deliver results by optimizing operations and maintaining a focus on key metrics. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Unemployed
Unemployment
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Team Leader - Digital Experience
Meijer
11.2021 - 09.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
Team Member
Meijer
08.2021 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Custodian Supervisor
Grand Rapids Building Services
05.2020 - 08.2021
- Leveraged knowledge of industry best practices to establish effective processes and procedures for custodial staff.
- Contributed to employee satisfaction by resolving workplace conflicts fairly and promptly, promoting a positive culture within the custodial department.
- Conducted regular inspections of facilities to identify areas requiring additional attention or improvement.
- Implemented environmentally friendly cleaning practices to reduce the organization''s carbon footprint and promote sustainability.
Team Leader
Meijer
01.2020 - 05.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Maintained database systems to track and analyze operational data.
Team Member
Meijer
04.2019 - 01.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Unemployed
Unemployment
11.2018 - 04.2019
Operations Manager
Loomis Armored US
08.2011 - 11.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Analyzed and reported on key performance metrics to senior management.
Operations Supervisor
Loomis Armored US
04.2009 - 08.2011
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Vault Associate
Loomis Armored US
04.2008 - 04.2009
- Established strong relationships with clients through professional communication skills, enhancing overall customer experience.
- Actively participated in risk assessments, aiding in the identification of potential vulnerabilities within the vault area.
- Contributed to the development of operational strategies, optimizing workflow processes for maximum productivity.
- Streamlined cash processing by utilizing advanced equipment, resulting in increased efficiency and reduced errors.
- Increased overall branch security by vigilantly monitoring surveillance equipment and reporting suspicious activities to appropriate authorities.
- Reduced discrepancies in cash handling by implementing strict security measures and adhering to vault protocols.
- Supported management during internal audits, providing necessary documentation and addressing any concerns raised during the process.
- Served as a reliable resource within the team, proactively sharing knowledge about industry best practices related to vault operations.
Operations Supervisor
Guardian Guard Services
09.1999 - 04.2008
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Education
High School Diploma -
Danville High School
Danville, AL04.1993
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Time Management
- Organizational Skills
- Calm Under Pressure
- Decision-Making
- Flexible and Adaptable
- Attention to Detail
- Multitasking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Teams
Microsoft 365
Languages
English
Timeline
Unemployed
Unemployment
09.2024 - Current
Team Leader - Digital Experience
Meijer
11.2021 - 09.2024
Team Member
Meijer
08.2021 - 11.2021
Custodian Supervisor
Grand Rapids Building Services
05.2020 - 08.2021
Team Leader
Meijer
01.2020 - 05.2020
Team Member
Meijer
04.2019 - 01.2020
Unemployed
Unemployment
11.2018 - 04.2019
Operations Manager
Loomis Armored US
08.2011 - 11.2018
Operations Supervisor
Loomis Armored US
04.2009 - 08.2011
Vault Associate
Loomis Armored US
04.2008 - 04.2009
Operations Supervisor
Guardian Guard Services
09.1999 - 04.2008
High School Diploma -
Danville High School
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