MATTHEW JOSEPH
Sylvania
Summary
Dynamic professional with a diverse skill set developed through various roles across multiple industries. Expertise in interpreting technical drawings and manuals, complemented by strong computer literacy and proficiency in using hand and power tools. Proven ability to collaborate effectively within teams while excelling in independent work environments. A solid foundation in maintenance provides a reliable approach to problem-solving and project execution.
Overview
19
19
years of professional experience
Work History
Store Manager in Training
Fisher Auto Parts
05.2025 - Current
- Assist the daily store operations, ensuring efficient workflow and high customer satisfaction.
- Trained and mentored new staff on company policies and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated staff schedules to enhance coverage during peak hours, improving team productivity.
Inside Sales Coordinater
LKQ Corporation Inc.
02.2025 - 05.2025
- Managed sales order processing and ensured timely fulfillment of customer requests.
- Coordinated communication between my sales teams and clients, enhancing relationship building.
- Followed up with customers by phone and email to resolve issues quickly and answer questions.
- Coordinated with warehouse department to pull products for customers.
Retail Store Manager
Buckeye Broadband
05.2022 - 12.2024
- Oversaw day-to-day store operations to foster efficient and profitable operations.
- Trained, coached and managed my team of retail staff members.
- Monitored daily KPIs to optimize my store's performance.
- Set and implemented strategic goals and initiatives for my team to align with the store's vision.
- Solved problems and resolved conflicts for my team members and customers.
- Worked with my brainiac staff to help deliver in store technical assistance to my diy customers.
- Performed troubleshooting and diagnosis on malfunctioning equipment with my brainiac staff .
Store Manager
AutoZone
03.2007 - 03.2022
- Oversaw day-to-day store operations of both my diy and commercial departments to create the most efficient and profitable operational outcome.
- Interviewed, hired, trained and coached my prospective employees according to store needs.
- Solved problems and resolved conflicts for my team members and customers.
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
- Facilitated open communication between departments to improve collaboration among my team.
- Operated a variety of machinery and tools safely and efficiently.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Education
Bachelor's degree - Fine Arts
University of Toledo
Toledo, OH05.2007
Skills
- Communication skills
- Customer service excellence
- Safety compliance
- Multitasking proficiency
- Tool operation
- Computer literacy
- Problem-solving abilities
- Repair and maintenance
- Hardware assembly
- Installation and repair
- Mechanical Knowledge
- Equipment maintenance
Timeline
Store Manager in Training
Fisher Auto Parts
05.2025 - Current
Inside Sales Coordinater
LKQ Corporation Inc.
02.2025 - 05.2025
Retail Store Manager
Buckeye Broadband
05.2022 - 12.2024
Store Manager
AutoZone
03.2007 - 03.2022
Bachelor's degree - Fine Arts
University of Toledo