MATTHEW JUAREZ
Los Angeles,California
Summary
Flexible and approachable with strong organizational and time management skills. Experienced in delivering exceptional customer service, maintaining cleanliness, and collaborating effectively with team members to enhance customer loyalty and satisfaction.
Overview
4
4
years of professional experience
Work History
Chipotle Crew Member
Chipotle
Los Angeles, California
06.2025 - Current
- Provided exceptional customer service by taking orders and answering questions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Engaged customers in friendly conversation while taking orders, enhancing customer experience and promoting positive image for the business.
- Collaborated with team members to ensure smooth workflow during busy periods.
- Operated kitchen equipment safely and efficiently during peak hours.
- Followed food safety guidelines to ensure quality and hygiene standards were met.
- Maintained safe food handling practices to prevent germ spread.
- Cleaned and sanitized tables after each guest, ensuring a hygienic dining area and maintaining a clean, welcoming environment.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted in inventory management by tracking ingredient levels and restocking supplies.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Notified kitchen staff of shortages or special orders, facilitating timely action and minimizing wait times.
CASHIER / SALES ASSOCIATE
LA Press Organic Juice Bar
Los Angeles, USA
02.2023 - 10.2024
- Provided exceptional customer service and trusting relationships with customers
- Resolved customer complaints professionally to enhance customer satisfaction
- Upsold additional items based on customer interests and needs
- Managed returns, exchanges, and refunds per company policies to uphold customer service standards
- Collaborated with team to achieve daily sales goals and maintain efficient store operations
- Conducted weekly inventory checks and restocking of supplies
- Maintained the cleanliness of the store environment, including floors, windows, displays and more.
- Opened and closed the cash register by counting money, separating charge slips and balancing the drawer.
Education
High School Diploma -
Fairfax Senior High School
Los Angeles, CA06-2022
Skills
- Customer service excellence
- Order accuracy
- Food safety
- Food safety certification
- ServSafe certified
- Food prep
- Portion control
- Inventory management
- Store upkeep
- Materials handling
- Time management
- Multitasking ability
- Problem solving
- Excellent communication
Languages
- English, Fluent
- Spanish, Pre Intermediate
Timeline
Chipotle Crew Member
Chipotle
06.2025 - Current
CASHIER / SALES ASSOCIATE
LA Press Organic Juice Bar
02.2023 - 10.2024
High School Diploma -
Fairfax Senior High School