Sales Associate
William Sonoma
Matthew Kallenberger
Baton Rouge,LA
Summary
Proven sales leader with a track record of increasing revenue and building lasting client relationships at Oakley Store. Skilled in customer service and problem-solving, adept at multitasking and maintaining a professional demeanor. Demonstrates excellent people skills and a flexible schedule, ensuring high customer satisfaction and loyalty.
Overview
Work History
Sales Associate
Oakley Store
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Manager
Oakley Store
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Barback
Olive or Twist
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Bartender
Olive or Twist
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
The Vintage
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Bachelor of Arts - American History
Louisiana Tech University
Ruston, LA05.2020
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Problem-Solving
Reliable and punctual
Excellent people skills
Flexible Schedule
Professional Demeanor
Upselling
Timeline
Sales Associate
William Sonoma
Sales Associate
Oakley Store
Sales Manager
Oakley Store
Barback
Olive or Twist
Bartender
Olive or Twist
Bartender
The Vintage
Bachelor of Arts - American History
Louisiana Tech University
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