Matthew Kammerer

This winter into spring I underwent extensive training and successfully became a New York State Baseball Umoire's Association official . Passing all required background checks and fingerprint screening via Nassau Boces , I went on to work 30 highschool and middle school games all across Nassau County,

• Enforced game rules and regulations to ensure fair play and sportsmanship.
• Communicated effectively with players, coaches, and officials to maintain game flow.
• Observed player conduct and made decisive calls on plays for accurate officiating.
• Collaborated with fellow umpires to review game situations and improve decision-making processes.

Since December I've provided efficient delivery service for a family owned Long Island delicatessen . From single meals to high volume catering orders I've never had a complaint and I've.become an integral part of how they do business.

• Collaborated with dispatch team to streamline communication and enhance operational flow.
• Managed route planning to optimize delivery schedules and reduce transit times.
• Monitored vehicle maintenance needs to prevent breakdowns and ensure reliability.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Ive built a strong client list of people whom I provide transportation services to solely through recommendation and word of mouth. From airport trips to nights out in the city my clients cite my reliability, communication and calm safe demeanor on the roads and my business has grown exponentially in the last 1-2 years because of their confidence in my services .

• Ensured timely and safe transportation for clients across diverse locations.
• Maintained vehicle cleanliness and operational readiness through regular inspections.
• Developed efficient routes to optimize travel time and enhance client satisfaction.
• Established strong client relationships through professional service and communication.

• Provided exceptional customer service to enhance guest experiences during events.
• Assisted guests with inquiries, ensuring accurate information and prompt resolution of issues.
• Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
• Developed strong rapport with returning guests to foster loyalty and repeat business.
• Trained new staff on customer service protocols and operational procedures.

My primary trade for 30 years plus I worked in a support role for a highly respected and busy Mason contractor specializing in stone and brick installation and restoration in mostly residential environments.

• Developed efficient work schedules to optimize labor distribution across multiple sites.
• Implemented quality control measures that enhanced the durability of finished structures.
• Evaluated materials for suitability, enhancing project integrity and longevity.
• Researched innovative masonry techniques to improve efficiency and reduce costs on projects.
• Constructed durable, aesthetically pleasing structures using a variety of brick, stone, and concrete materials.
• Repaired damaged masonry work on historical buildings while preserving their original appearance and structural integrity.