Matthew Keil
Valparaiso,United States
Summary
Skilled Maintenance Technician adept at interpreting blueprints, maintaining plumbing, mechanical, electrical and emergency work orders. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 25 years of repair and maintenance expertise with proven history of hard work and dependability.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Santerfort Services, LLC
11.2021 - Current
- Delivered comprehensive general maintenance of electrical, plumbing, structural and mechanical components of all facilities
- Improved facility efficiency by implementing preventive maintenance programs for equipment and systems.
- Enhanced facility appearance with thorough cleaning and maintenance of both interior and exterior spaces.
- Collaborated with other technicians to complete complex repairs, improving overall team productivity.
- Regularly completes safety checks
- Follows OSHA safety guidelines as well as company policy and procedures
- Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
- Extended equipment lifespan through regular lubrication, calibration, and part replacement as needed.
- Conducted routine assessments of plumbing systems to identify leaks or potential issues before they escalate into costly damages.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
Property Field Adjuster
Crawford & Company
01.2018 - Current
- Delivered excellent customer service to the residents of Maryland, Washington DC and the surrounding areas
- Scoped and photographed property for defects and damage, and accurately measured property
- Prepared sketch of floor plan and roofline and entered data into Xactimate estimating software to develop line-by-line-item costs of damages.
Maintenance Supervisor
Don Johnson Enterprises
07.2019 - 01.2021
- Delivered comprehensive general maintenance of electrical, plumbing, structural and mechanical components of all facilities
- Performs preventative maintenance
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Regularly completes safety checks and further educates team on special safety issues
- Follows OSHA safety guidelines as well as company policy and procedures
- Repairs and maintains all motors and equipment.
Property Claims Examiner/Desk Adjuster
Field Pros Direct
09.2017 - 01.2021
- Delivered excellent customer service to the residents of Florida during the Hurricane Irma Catastrophe
- Reviewed polices, endorsements and exclusions to determine coverage
- Worked closely with field adjusters to determine full spectrum of damages and collaborated in Xactimate when needed
- Explained coverage, hurricane deductibles and procedures to customers.
Property Field Adjuster
Worley
08.2016 - 09.2019
- Delivered excellent customer service to the residents of Illinois, Iowa, Indiana, and the surrounding areas
- Inspected property losses to determine cause of loss, policy coverages, scope of damages and cost of repairs
- Prepared sketch of floor plan and roofline and entered data into Xactimate estimating software to develop line-by-line item costs of damages
- Utilized Settle Assist for preparing estimates.
Auto Claims Liability Adjuster
RENFROE
08.2016 - 09.2018
- Delivered excellent customer service to customers
- Properly investigated auto liability claims by taking recorded statements, analyzing property damage and reviewing points of contact to make legal liability decisions
- Developed investigative strategies to reconstruct auto accidents to determine liability, including gathering satellite images of accident scenes, interviewing those involved and reviewing police reports
- Settled with customers quickly and efficiently
- Worked in State Farm ECS system.
Auto Claims Adjuster/ECR
RENFROE
08.2017 - 09.2017
- Delivered excellent customer service to customers impacted by Hurricane Harvey and Hurricane Irma
- Determined coverage, deductibles, and rental options
- Settled with customers quickly and efficiently
- Worked in State Farm ECS system.
Maintenance Supervisor
North Central Co-op
05.2014 - 10.2016
- Delivered excellent customer service to farmers and drivers with patience and professionalism
- Inspected, repaired, adjusted, and maintained all types of transportation and equipment in accordance with company and manufacturers practices and procedures
- Diagnosed and repaired vehicle heating and cooling systems as well as all heavy machinery
- Collaborated with other managers or staff members to formulate and implement policies, procedures, goals, or objectives
- Inspection of all buildings and garages on property
- Ordered materials needed to correct and rebuild.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
Diesel Mechanic
JR Repair and Compliance
01.2009 - 09.2012
- Followed all Safety Policies and Procedures as put forth by OSHA
- Performed emergency maintenance and repairs in the field
- Inspected brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition
- Inspected, tested, and listened to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges.
Day Foreman/Diesel Mechanic
Priority Transportation
01.2005 - 01.2009
- Provided excellent customer service to the drivers
- Followed all Safety Policies and Procedures as put forth by OSHA
- Inspected brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition
- Planned, organized, and managed the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements
- Collaborated with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
Diesel Mechanic
Rogers Repair
01.1996 - 12.2004
- Provided excellent customer service with empathy and professionalism
- Inspected brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition
- Test drive trucks and buses to diagnose malfunctions or to ensure that they are working properly
- Inspected, tested, and listened to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges
- Diagnosed and repaired vehicle heating and cooling systems.
Education
Technical Certificate in Energy Technology -
Ivy Tech Community College of Indiana
Indianapolis, IN01.2014
Technical Certificate in Industrial Technology -
Ivy Tech Community College of Indiana
Indianapolis, IN01.2014
Skills
- Project Management
- Parts Replacement
- Tool management
- Maintenance knowledge in Plumbing, electrical and, motors and systems
- Maintenance Scheduling
- Building Maintenance
- Equipment Installation
- Plumbing
- Pneumatic Systems
- Mechanical expertise
- Preventive Maintenance
- Mechanical Repair
Certification
- Diesel Mechanic, 20
- Blueprint Reading, Ivy Tech, 2014
- Ethics in Claim Investigations, PT&C/LWG
- Audatex Estimating Cert
- 2017 Flood Adjuster Certification Program
- State Farm FIAC Certification, 06/2018
- Technical Certificate in Energy Technology, Ivy Tech
- Technical Certificate in Industrial Technology
- NICTA-Investigating Property Fraud, 08/2019
- NICTA-Field Safety, 08/2019
- Licensed A/C Auto Technician
- Xactimate 28 Training, 6/2016
Timeline
Maintenance Technician
Santerfort Services, LLC
11.2021 - Current
Maintenance Supervisor
Don Johnson Enterprises
07.2019 - 01.2021
Property Field Adjuster
Crawford & Company
01.2018 - Current
Property Claims Examiner/Desk Adjuster
Field Pros Direct
09.2017 - 01.2021
Auto Claims Adjuster/ECR
RENFROE
08.2017 - 09.2017
Property Field Adjuster
Worley
08.2016 - 09.2019
Auto Claims Liability Adjuster
RENFROE
08.2016 - 09.2018
Maintenance Supervisor
North Central Co-op
05.2014 - 10.2016
Diesel Mechanic
JR Repair and Compliance
01.2009 - 09.2012
Day Foreman/Diesel Mechanic
Priority Transportation
01.2005 - 01.2009
Diesel Mechanic
Rogers Repair
01.1996 - 12.2004
Technical Certificate in Energy Technology -
Ivy Tech Community College of Indiana
Technical Certificate in Industrial Technology -
Ivy Tech Community College of Indiana