Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Kent

Hoschton,GA

Summary

Dynamic professional with extensive experience at Northeast Sales Distributing, excelling in employee retention and staff accountability. Proven track record in enhancing customer service and operational efficiency. OSHA certified with strong skills in scheduling and performance evaluation, driving team success through effective motivation and task delegation.

Overview

22
22
years of professional experience

Work History

Opening Manager

Northeast Sales Distributing
08.2015 - Current
  • Opened doors on time, greeted patrons and offered assistance with locating needed items.
  • Stocked, monitored, and maintained inventory of diverse products.
  • Trained employees on Product or Service, ensuring compliance with top quality standards.
  • Prepared Product or Service for daily deliveries on time and in alignment with specifications.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • OSHA Certified
  • Forklift and Ride On Pallet Jack Certified
  • Encompass Knowledge

Combat Engineer

United States Marine Corps
08.2011 - 08.2015
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
  • Maintained 100% accountability of assigned equipment worth more than $1,000,000.
  • Directed installation and removal of minefields in combat operations areas, often working under time constraints and in volatile geographic areas.
  • Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
  • Rated job performance for 4 subordinates providing timely and effective feedback.
  • Upheld Code of Conduct dress and appearance regulations for professional appearance.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Dealt with inter-company conflicts to remove obstacles to troop readiness.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Looked after weapons by scheduling and performing organizational and preventive maintenance.
  • Completed Corporals Course program upon receipt of Corporal as part of leadership development.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Maintained required level of proficiency in use of firearms.
  • Upheld code of conduct and maintained professionalism in stressful situations.

Bulk Manager

Northeast Sales Distributing
07.2003 - 08.2011
  • Orchestrated positive customer experiences by overseeing every area of Type operations.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

High School Diploma -

Johnson High School
Oakwood, GA
05.2003

Skills

  • Employee retention
  • Sales analysis
  • Health and safety compliance
  • Scheduling expertise
  • Staff training and development
  • Employee motivation
  • Customer service
  • Task delegation
  • POS operations
  • Procedures implementation
  • Facility opening
  • Staff supervision
  • Store organization
  • Performance evaluation
  • Employee supervision
  • Duty assignments
  • Accident reduction

Timeline

Opening Manager

Northeast Sales Distributing
08.2015 - Current

Combat Engineer

United States Marine Corps
08.2011 - 08.2015

Bulk Manager

Northeast Sales Distributing
07.2003 - 08.2011

High School Diploma -

Johnson High School

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Matthew Kent