Matthew Kiger
Mount Airy,NC
Summary
Dynamic Convenience Store Clerk at Amaco with a proven track record in inventory management and customer service excellence. Skilled in cash handling and merchandising, I enhanced product visibility and improved customer satisfaction through effective problem-solving and teamwork. Recognized for reliability and maintaining a welcoming store environment, I trained staff to uphold high service standards.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Convenience Store Clerk
Amaco
Winston-Salem, NC
01.2001 - 05.2004
- Managed inventory levels to maintain product availability and reduce stockouts.
- Operated cash register to process transactions accurately and swiftly.
- Assisted customers with inquiries to improve shopping satisfaction.
- Maintained sales floor cleanliness and organization to foster a welcoming atmosphere.
- Helped customers locate products and provided recommendations based on needs.
- Monitored sales trends and adjusted merchandise displays for increased visibility.
- Conducted regular price checks and upheld compliance with pricing policies.
- Trained new staff on store procedures to cultivate a knowledgeable team.
- Maintained a tidy store environment to enhance customer experience.
- Provided friendly service at the checkout counter to boost customer satisfaction.
- Verified age-restricted purchases to comply with legal standards while ensuring positive customer interactions.
- Completed daily tasks such as cleaning and organizing to uphold store presentation.
- Followed company policies and legal regulations on sales of restricted products.
- Stocked shelves, coolers, and displays promptly to ensure product availability.
- Resolved customer complaints professionally to maintain positive patron relationships.
Education
GED -
Western Community College
Skills
Reliability and punctuality
Point of sale operation
Cleanliness maintenance
Store safety protocols
Cash handling proficiency
Stock replenishment
Loss prevention awareness
Merchandising expertise
Customer service
Merchandise restocking
Storage organization
Cash handling accuracy
Store maintenance
Merchandise display
Cleaning techniques
Preventive Maintenance
Fraud detection
Inventory tracking
Shipping and packaging
Payment processing
Picking and processing
Theft prevention
Troubleshooting
Register management
Adaptable and flexible
Cooperative attitude
Problem-solving
Customer assistance
Reliable and responsible
Basic mathematics
Inventory stocking
Creative thinking
Customer relations
Drawer balancing
Relationship building
Refunds and exchanges
Loss prevention
Cash management
Staff supervision
Product restocking
Training and mentoring
Honest and dependable
Inventory management
Pricing and markdowns
Cash register operations
Cleaning and sanitizing
Cash handling
Currency counting
Employee training
Drawer management
Gift wrapping
Customer transactions
Price identification
Cash drawer balancing
Security monitoring
Payment collection
Coin and currency counting
Return and exchange processing
Team leadership
Teamwork
Certification
Universal certification in heating and air conditioning
Timeline
Convenience Store Clerk
Amaco
01.2001 - 05.2004
GED -
Western Community College