Matthew Killen
Communications Specialist
Miami Beach,FL
Summary
Knowledgeable Communications Coordinator skilled at facilitating business operations by building successful internal and external communications plans. Proven skills in managing intranets, writing memoranda and cultivating positive media relations. Supports branding with focused and engaging copy.
Creative Communications Specialist with excellent record of branding and marketing success through website management, social media communications and email marketing efforts. Expert skills in Canva, Adobe Creative Suite and content management systems. Great team player accustomed to working well with outside consultants.
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work History
Communications Coordinator
SEIU-FPSU
Miami, FL
08.2019 - 07.2022
- Developed new channels to keep internal teams updates, as well as communicate effectively with vendors, customers and members of media organizations.
- Created content for company intranet and regularly posted documents, updates and clear communications pathways.
- Built communications toolkits for use by offices to effectively leverage outside partnerships and available resources.
- Customized communication plans to fit target audience knowledge and level of expertise.
- Maintained message consistency across channels to fully support short- and long-term communications goals.
- Helped edit and review content across internal platforms.
- Collaborated with senior leaders to offer recommendations and creative communications solutions to drive results across multiple programs.
- Updated website and social media pages with well-coordinated communications aimed at conveying information, generating interest and mitigating negative press.
- Used imagination and creativity to develop new and innovative ways to market and communicate club events and services.
- Generated clear, concise and original verbiage for written communications.
- Reinforced organizational vision and mission with innovative and fresh communication style.
- Employed inventive designs to create visually appealing promotional pieces consistent with club brand.
- Wrote and edited content for operations, marketing and public relations needs.
- Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns.
- Facilitated company-wide communication to more than Number employees across multiple offices.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Maintained corporate website using content management systems and associated plugins.
- Collaborated with journalism and marketing teams to compile information and align company messaging.
- Used Adobe Suite for creation of content, photo manipulation and publication design.
- Took photographs and videos during special events for promotional materials and social media pages.
- Reviewed staff-written materials and edited for content and brevity.
- Created social media content across multiple platforms according to content calendars and promotion schedules.
- Met with media and press personnel to schedule interviews and issue company statements.
Team Manager
GroundWork
Jacksonville, FL
04.2018 - 09.2019
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Maintained practice and strength-building equipment and purchased new equipment to replace deficient pieces.
- Led employee relations through effective communication, coaching, training and development.
- Documented scores and stats of games and distributed results to appropriate people.
- Scheduled field reservations for practice and game times with facilities and facility managers.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Facilitated meetings to communicate team performance goals and results.
- Distributed and briefed code of conduct to players, families and staff.
- Distributed schedules containing game and practice dates and locations to league officials and press.
- Organized bus and air transport for players for away games and tournaments.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
Political Organizer
NextGen
Jacksonville, FL
08.2017 - 08.2018
- Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
- Spoke at public events, evangelizing for organizational goals and interests.
- Recruited and managed volunteer teams.
- Liaised with political organizations and initiatives to confirm consideration of community best interests within campaigns and political agendas.
- Led staff development meetings to organize volunteers and members toward unified goals.
- Canvassed areas to increase support and raise funds.
- Generated reports to evaluate program success and make modifications.
- Trained effective social change leaders to run strategic campaigns by organizing news conferences, building strong coalitions and generating grassroots support.
- Collaborated with community organizations in other regions to support state-wide and national outreach initiatives.
- Operated outreach office to recruit and lead team of canvassers to fundraise for important issues.
- Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community.
- Conducted meetings with clergy, community leaders and organizational ally leadership.
- Interviewed members of specific populations to understand and document issues.
- Transcribed data and organized spreadsheets to record pledges, phone calls and canvassing.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
- Coordinated and implemented numerous meetings, forums and community events.
- Trained team leaders to oversee volunteers and organization members during special events.
- Engaged with larger movement to build transformational and deeply collaborative partnerships.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
Campaign Manager
Democratic Party Of Duval County
Jacksonville, FL
08.2015 - 08.2017
- Developed policy positions and wrote public statements outlining stances.
- Networked among donors and fundraised to generate money for campaign.
- Defined all campaign roles and filled positions.
- Organized session wrap-up events to recognize campers' achievements.
- Worked with traditional media to obtain coverage of key events.
- Followed federal, state and facility guidelines to maintain professional interactions with campers.
- Performed staff evaluations and addressed areas for improvement.
- Oversaw teams of volunteers and monitored effectiveness of each area.
- Planned and executed events with public and private donors.
- Utilized social media advantageously for free and persuasive media.
- Supervised young campers in recreational activities such as youth sports, aquatics and arts and crafts.
- Built political coalitions to enhance message.
- Cultivated cordial relationships with campers' parents or guardians.
- Advised camp management of camper-related issues and helped to formulate targeted resolution plans.
- Negotiated vendor contracts and managed relationships.
Campaign Manager
Raymond Day For City Council
Jacksonville, FL
08.2014 - 08.2015
- Developed policy positions and wrote public statements outlining stances.
- Networked among donors and fundraised to generate money for campaign.
- Defined all campaign roles and filled positions.
- Organized session wrap-up events to recognize campers' achievements.
- Worked with traditional media to obtain coverage of key events.
- Tracked facilities and equipment safety and cleanliness and took corrective action to resolve emerging issues.
- Followed federal, state and facility guidelines to maintain professional interactions with campers.
- Performed staff evaluations and addressed areas for improvement.
- Trained and mentored new camp counselors in operations practices and camper-focused activities.
- Oversaw teams of volunteers and monitored effectiveness of each area.
- Planned and executed events with public and private donors.
- Utilized social media advantageously for free and persuasive media.
- Supervised young campers in recreational activities such as youth sports, aquatics and arts and crafts.
- Built political coalitions to enhance message.
- Cultivated cordial relationships with campers' parents or guardians.
- Advised camp management of camper-related issues and helped to formulate targeted resolution plans.
- Negotiated vendor contracts and managed relationships.
Education
Master Of Advanced Study - Political Communication
George Washington University, The
Washington, DC 08.2018 - Current
Associate Of Arts And Sciences - Design And Visual Communications
Jacksonville University
Jacksonville, FL 08.2012 - 08.2013
Associate Of Baccalaureate Studies - General Studies
Florida State College At Jacksonville
Jacksonville, FL 08.2008 - 08.2010
Bachelor Of Applied Arts - Mass Communications
Jacksonville University
Jacksonville, FL 08.2010 - 05.2013
Skills
Cultural Awareness
undefinedTimeline
Communications Coordinator
SEIU-FPSU
08.2019 - 07.2022
Master Of Advanced Study - Political Communication
George Washington University, The
08.2018 - Current
Team Manager
GroundWork
04.2018 - 09.2019
Political Organizer
NextGen
08.2017 - 08.2018
Campaign Manager
Democratic Party Of Duval County
08.2015 - 08.2017
Campaign Manager
Raymond Day For City Council
08.2014 - 08.2015
Associate Of Arts And Sciences - Design And Visual Communications
Jacksonville University
08.2012 - 08.2013
Bachelor Of Applied Arts - Mass Communications
Jacksonville University
08.2010 - 05.2013
Associate Of Baccalaureate Studies - General Studies
Florida State College At Jacksonville
08.2008 - 08.2010
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