Matthew Kircher
Warrington,PA
Summary
Results-driven communications master's graduate skilled in written communication and computer-based administration. Expertise in maintaining accuracy in digital document control and data verification. Dedicated to enhancing team productivity through a strong work ethic and efficient collaboration.
Overview
10
10
years of professional experience
Work History
Cashier
Wegmans
Warrington, USA
10.2024 - Current
- Achieved flawless record of punctuality and shift attendance in high-standard corporate environment.
- Executed precise multi-step organizational checklists and store safety protocols with accuracy.
- Collaborated with team to enhance operational efficiency during in-person interactions.
- Process customer transactions accurately and efficiently at checkout.
- Provided assistance to customers with product inquiries with product inquiries and provide excellent service.
- Processed cash payments securely at checkout, credit, and gift card payments securely and responsibly.
Front Desk Clerk-OASIS
EAST STROUDSBURG UNIVERSITY
10.2022 - 05.2024
- Welcomed and supported students, faculty, and visitors at front desk, ensuring a positive first impression.
- Handled phone calls and facilitated inquiries to appropriate departments for efficient service.
- Coordinated appointments for university services and events, streamlining access for users.
- Guided students with special needs to access necessary support for the semester.
Computer Lab Monitor
Northampton Community College
Bethlehem, Pennsylvania
09.2016 - 05.2019
- Monitored computer lab activities to ensure a productive learning environment.
- Assisted students with technical issues and software navigation effectively.
- Maintained computer equipment and peripherals for optimal performance.
- Enforced lab policies to promote respect and responsibility among users.
- Organized resources and materials for student projects and assignments.
- Develop and maintain a database of user information for tracking purposes.
Education
Master of Arts - Communications
EAST STROUDSBURG UNIVERSITY OF PENNSYLVANIA
East Stroudsburg, PA05-2024
Bachelor of Arts - Communication, Minor in Public Speaking
EAST STROUDSBURG UNIVERSITY OF PENNSYLVANIA
East Stroudsburg, PA05-2022
Associate of Arts - Radio And Television
Northampton Community College
Bethlehem, PA03-2019
Skills
- Customer service and support
- Sales and cash handling
- Attention to detail
- Effective communication
- Time management
- Conflict resolution
- Relationship management
- Team collaboration
- Point of sale operations
- Audio production
- Event coordination
- Workflow management
- Appointment scheduling
- Public speaking skills
Timeline
Cashier
Wegmans
10.2024 - Current
Front Desk Clerk-OASIS
EAST STROUDSBURG UNIVERSITY
10.2022 - 05.2024
Computer Lab Monitor
Northampton Community College
09.2016 - 05.2019
Master of Arts - Communications
EAST STROUDSBURG UNIVERSITY OF PENNSYLVANIA
Bachelor of Arts - Communication, Minor in Public Speaking
EAST STROUDSBURG UNIVERSITY OF PENNSYLVANIA
Associate of Arts - Radio And Television
Northampton Community College