Matthew Kirtman
Marshall,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Firefighter
Marshall Fire Department
08.2021 - Current
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Customer Service
Trico Lumber Co.
01.2019 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Maintained accurate records of customer transactions for reporting purposes.
- Utilized various software applications to process customer orders.
Education
No Degree - Firefighting
Kilgore College
Kilgore, TX04.2021
No Degree - Emergency Medical Technology
Kilgore College
Kilgore, TX11.2020
Skills
- Fire Response Team Direction
- Medical Equipment Functionality
- Fire Prevention
- Disaster Management Planning
- Critical Thinking
- Crisis Situations
- Public Education
- Patient Care Documentation
- Emergency Medical Treatment
- Medical Records Preparation
- Personnel Management
- Active Learning
- Educational Programs
- Accident Reporting
- Project Planning
- Strong Interpersonal Skills
- Communication Skills
- Scheduling
- Proper Phone Etiquette
- Data Research and Compilation
- Project Management
- Medical Terminology
- Attention to Detail
- Time Management
- Invoice Preparation
- Valid Driver's License
- Customer Service
Certification
- EMT - Emergency Medical Technician
- CFR - Certified First Responder
Timeline
Firefighter
Marshall Fire Department
08.2021 - Current
Customer Service
Trico Lumber Co.
01.2019 - 08.2021
No Degree - Firefighting
Kilgore College
No Degree - Emergency Medical Technology
Kilgore College
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