Open To Work
Matthew Kleven
BLOUNTVILLE,TN
Work Preference
Overview
10
10
years of professional experience
Work History
Home Remodeler
Self Employed Construction
Johnson City, TN
08.2019 - Current
- Installed plumbing systems in residential and commercial settings, ensuring compliance with local codes.
- Diagnosed and repaired plumbing issues efficiently, minimizing downtime for clients.
- Collaborated with contractors to integrate plumbing designs into construction projects seamlessly.
- Oversaw inventory management of plumbing supplies and tools to enhance resource allocation for projects.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings.
- Measured, threaded, and cut materials to correct angles.
- Educated clients on maintenance practices to prolong the life of plumbing systems.
- Managed inventory of plumbing supplies and tools, optimizing resource allocation for jobs.
- Provided estimates for repair and installation services, enhancing client trust through transparency.
- Repaired plumbing systems, components, and equipment.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Selected type and size of piping required for each project.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
- Eliminated risks by correctly identifying potential safety hazards.
- Filled pipe systems with water and air to determine location of leaks.
- Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
- Prepared budgets and estimated costs for potential work on piping systems.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Planned pipe system layout, installation and repair according to specifications.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Service Manager
Browns Mill Automotive
Johnson City, TN
04.2020 - 09.2020
- Led service team to improve customer satisfaction through effective communication and timely issue resolution.
- Developed training programs for new technicians, enhancing their technical skills and operational efficiency.
- Streamlined service processes, reducing turnaround times and optimizing workflow within the automotive shop.
- Managed inventory levels of automotive parts, ensuring availability while minimizing excess stock.
- Fostered a collaborative environment among staff, promoting teamwork to enhance service delivery and problem-solving capabilities.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Commercial Plumber
A.B.M. Mechanical
Bangor, ME
09.2018 - 08.2019
- Installed and repaired plumbing systems in commercial buildings, ensuring optimal functionality and code compliance.
- Collaborated with team members to troubleshoot and resolve complex plumbing issues efficiently.
- Conducted routine maintenance checks on plumbing systems, identifying potential problems before they escalated.
- Utilized advanced tools and technologies for precise installation and repair of pipes and fixtures.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Improved project efficiency by accurately interpreting blueprints and specifications for commercial plumbing systems.
- Measured, threaded, and cut materials to correct angles.
Sprinkler Fitter
Maximum Surge Construction
Ellsworth, ME
11.2017 - 06.2018
- Installed and repaired sprinkler systems according to safety regulations and project specifications.
- Conducted regular inspections of sprinkler systems, identifying issues and implementing corrective actions.
- Collaborated with construction teams to integrate fire protection systems seamlessly within building designs.
- Trained junior fitters on installation techniques and safety protocols, enhancing team performance and compliance.
- Managed inventory of materials, ensuring timely procurement for ongoing and future projects.
- Collaborated with project managers, architects, and engineers for seamless integration of sprinkler systems into building designs.
- Maintained a safe work environment by following established safety guidelines during all aspects of the job.
- Tested existing fire suppression systems for faults.
- Improved fire safety by installing, maintaining, and repairing sprinkler systems in commercial and residential buildings.
- Installed sprinkler systems into new and existing buildings.
- Supported team success by assisting coworkers with challenging installations or repairs when needed.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Cut and drilled holes in walls to permit passage of pipes.
- Measured, threaded, and cut materials to correct angles.
- Filled pipe systems with water and air to determine location of leaks.
- Eliminated risks by correctly identifying potential safety hazards.
- Used clamps and brackets to attach pipes to walls, structures, and fixtures.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Fabricated piping pieces and components in line with design specifications for each system.
Commercial Plumber
Regal Mechanical
Sidney, OH
03.2016 - 11.2016
- Installed and repaired plumbing systems in commercial buildings, ensuring compliance with safety regulations.
- Diagnosed plumbing issues and implemented effective solutions to minimize downtime and service interruptions.
- Collaborated with contractors to coordinate plumbing installations during new construction projects, optimizing workflow efficiency.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Ensured safety compliance by adhering to building codes, regulations, and industry best practices.
- Demonstrated adaptability by successfully completing projects in various commercial settings, such as restaurants, hotels, office buildings, and medical facilities.
- Consistently maintained an organized workspace that allowed for efficient access to tools, materials, and necessary equipment.
- Completed projects on time by effectively managing workload, prioritizing tasks, and delegating responsibilities as needed.
- Measured, threaded, and cut materials to correct angles.
- Filled pipe systems with water and air to determine location of leaks.
Commercial Plumber
Gold Mechanical
Manhattan, KS
01.2016 - 03.2016
Timeline
Service Manager
Browns Mill Automotive
04.2020 - 09.2020
Home Remodeler
Self Employed Construction
08.2019 - Current
Commercial Plumber
A.B.M. Mechanical
09.2018 - 08.2019
Sprinkler Fitter
Maximum Surge Construction
11.2017 - 06.2018
Commercial Plumber
Regal Mechanical
03.2016 - 11.2016
Commercial Plumber
Gold Mechanical
01.2016 - 03.2016