Matthew Kluever
Maryville,TN
Summary
Self-motivated, dependable lot attendant with [Number] years of experience. Committed to providing compassionate support while adhering to safety of customers. Excellent communication and relationship building skills. Versatile, hands-on with 3 years of experience with direct customer interaction. Maintained upkeep and safety of lot. Motivated to work independently and maintain high level of productivity.
Overview
2
2
years of professional experience
Work History
Lot Associate
Home Depot
Alcoa, TN
05.2022 - Current
- Cleaned parking lot to provide clean and orderly environment.
- Reported suspicious activity in parking lot and building area to supervisor.
- Cleared parking lot by collecting shopping carts to place in proper storage area.
- Assisted customers with unloading and loading material to and from vehicles.
- Monitored lot activity to maintain vehicle and guest safety.
- Performed tasks and errands in store to support supervisor.
- Recorded hours accurately using mobile online timekeeping system.
- Maintained proper number of shopping carts in entrance of storefront.
- Followed rules and regulations to support safety initiatives.
- Greeted customers entering and exiting store and assisted with carts and umbrellas.
- Maneuvered automatic come-along to retrieve all carts.
- Kept facilities clean, neat and organized to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Moved cars around lot to increase space efficiency.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Answered questions and provided information about [Area of Expertise].
Sales Associate
Walmart
Alcoa, TN
01.2020 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Completed orders and organized product deliveries to meet customer timetables.
- Loaded and unloaded merchandise using ladder and pallet jack.
Education
High School Diploma -
Heritage High School
Maryville, TN05.2021
Skills
- Work Assignments
- Car Parking
- Complex Problem-Solving
- Creative Solutions
Timeline
Lot Associate
Home Depot
05.2022 - Current
Sales Associate
Walmart
01.2020 - 05.2022
High School Diploma -
Heritage High School
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