MATTHEW KNOP

Supported enterprise-wide PLM deployments with Teamcenter, including upgrades, testing, compliance, and engineering tool integrations.

• Facilitated Agile ceremonies (sprint planning, reviews, backlog refinements) enabling cross-discipline collaboration between IT and engineering teams.
• Led enterprise migration from Polarion to Azure DevOps, aligning 25,000+ work items across 9 programs with 100% test case integrity.
• Served as Product Owner for Teamcenter Reporting & Analytics (TcRA), delivering stabilization sprints, which improved performance, reliability, and stakeholder confidence.
• Delivered dashboards (Power BI, Azure) for engineering adoption, release readiness, and system reliability.
• Performed as Product Owner for Visualization File Management (VFM) within Teamcenter, rendering enhancements to support engineers and downstream consumption productivity.
• Coordinated 2,500+ system test cases across 250+ test runs annually to ensure release readiness and compliance with IT governance standards.
• Partnered with Siemens and CapGemini to implement enhancements, automated testing, and upgrades for enterprise Teamcenter solutions.
• Earned Superior rating (2024) for Product Owner leadership in the Agile delivery of programs responsible for stabilizing & improving enterprise PLM applications and monitoring results via dashboards.

• Teamcenter Administrator and Visualization Support Lead for deployments, upgrades, and CAD tool support.
• Project Manager for enhancements to Visualization File Management (VFM) application, aligning requirements with business needs.
• Supported engineering/manufacturing business processes including Change Management.
• Maintained 60+ virtual Teamcenter servers across North America; managed Active Directory groups for regional engineering sites.
• Managed Level 3 incident queue and resolved global incidents in accordance with corporate ITSM standards.

• Led PLM support for 6 North American Teamcenter Engineering sites, including application patching, upgrades, and AD group management.
• Facilitated VFM stakeholder meetings, ensuring effective cross-discipline collaboration.

• Provided server administration and technical support for JDA Transportation Manager.
• Served as Six Sigma Green Belt on software upgrade projects, improving system performance and reliability.

• Supported Teamcenter databases and CAD tools, led release testing and server upgrades, and trained engineers on new releases.
• Served as the Lead Facilitator providing Teamcenter Engineering training for new releases.

• Supported Windows XP migration for 1,500+ PCs and engineering workstations; coordinated installations and technical repairs.
• Completed role-specific technical PC builds, coordinated PC installations, and repaired technical workstations.