Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Knott

Management
Morris,IL

Summary

Professional and encouraging manager with strong background in various management rolls. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. These qualities help drive team success and contribute to organizational growth. Committed to drive operational excellence while maximizing sales potential and elevating guest satisfaction. Adept at driving sales, inventory management,staff training, and overseeing daily operations to enhance store performance.

Overview

19
19
years of professional experience

Work History

Lead DSP

Cornerstone Services Inc
04.2022 - Current
  • Teach clients life skills to ensure they live a healthy, happy, independent life.
  • Assisted with daily living activities, running errands, and household chores, passing out medications.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Organize and plan daily or weekly outings or activities for the clients to ensure they stay active and enjoy life.
  • Assisted and monitored with overall cleanliness of home.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Budgeting of finances to ensure everything is documented accurately to avoid any discrepancies. Also to ensure the needs and want's of each clients are met.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Bartender /Fine Dining Server

Reserve Steakhouse Harrah's Casino
04.2021 - 09.2022
  • Served high customer volumes during special events, nights, and weekends
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Human Resources Manager / Head of Children Service

Morris Area Public Library
09.2016 - 03.2021
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Enhanced team collaboration and efficiency by introducing innovative communication tools and team-building activities.
  • Trained library staff on best practices for working with children, resulting in improved patron experiences and positive feedback from parents.
  • Created programs and activities to promote library usage and literacy.
  • Developed partnerships with local businesses for sponsorship opportunities benefiting library programs and special events.

General Manager of Food Service

Wendys
01.2006 - 08.2016
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
  • Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
  • Contributed to community engagement efforts through participation in local events, sponsorships of charitable initiatives, and partnerships with area schools or organizations.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.

Education

General Studies

Hope Baptist
Alexandria, LA

Skills

  • Certified in CPR/AED
  • Documentation and recordkeeping
  • First aid certification
  • Excellent and Effective verbal and written communication
  • Teamwork and collaboration
  • Fast learner
  • Adaptability and flexibility
  • Decision-making
  • Time management abilities
  • Problem-solving abilities

Timeline

Lead DSP

Cornerstone Services Inc
04.2022 - Current

Bartender /Fine Dining Server

Reserve Steakhouse Harrah's Casino
04.2021 - 09.2022

Human Resources Manager / Head of Children Service

Morris Area Public Library
09.2016 - 03.2021

General Manager of Food Service

Wendys
01.2006 - 08.2016

General Studies

Hope Baptist

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Matthew KnottManagement