Summary
Overview
Work History
Education
Skills
Timeline
Professional Highlights
Professional Highlights
OperationsManager

Matthew Kobilan

Operations Manager
9002 Six Pines Dr. Shenandoah,US

Summary

Results-Driven Operations Leader & Customer Service Virtuoso. A seasoned professional with a stellar track record of building customer-centric organizations from the ground up. Demonstrates an unwavering commitment to operational excellence, strategic leadership, and delivering exceptional customer experiences that drive business growth. Thrives in fast-paced environments, excelling at multitasking, problem-solving, and fostering collaborative team dynamics. Determined Business Owner with commitment to excellence and more than 7 years of experience.

Overview

6
6
years of professional experience

Work History

CEO

American Bros Junk Removal
Tyler, TX
03.2021 - 02.2024
  • Implemented strong financial controls, ensuring accurate reporting and solid decision-making capabilities.
  • Oversaw major infrastructure upgrades to support rapid growth while minimizing downtime or disruptions to existing services.

CEO

323 Marketplace Thrift Store
Montrose, CO
08.2018 - 11.2021
  • Implemented efficient operational processes to optimize productivity and resource allocation.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.

Content Creator

The Kolorado Kid LTD.
Colorado Springs, CO
12.2017 - 08.2018
  • Proven ability to learn quickly and adapt to new situations.
  • Ensured compliance with copyright laws through diligent attribution practices when utilizing external sources in content creation projects.

Education

High School Diploma -

Manzanola High School
Manzanola, CO
05.2004 - 05.2004

Skills

  • Strategic Business Planning for Growth & Profitability
  • undefined

    Timeline

    CEO

    American Bros Junk Removal
    03.2021 - 02.2024

    CEO

    323 Marketplace Thrift Store
    08.2018 - 11.2021

    Content Creator

    The Kolorado Kid LTD.
    12.2017 - 08.2018

    High School Diploma -

    Manzanola High School
    05.2004 - 05.2004

    Professional Highlights

    • Launched and scaled American Bros Junk Removal to become a prominent service provider, spearheading all aspects from operations to marketing and customer relations. Achieved high customer satisfaction rates and repeat business through unparalleled service delivery.
    • Transformed an eBay resell store into a booming 8,500 sq ft thrift retail location within a year, cementing a reputation for outstanding customer service and meticulous financial management.
    • Cultivated a thriving online community as a content creator on Twitch and YouTube, honing exceptional communication abilities and adaptability to diverse audience preferences.

    Professional Highlights

    • Launched and scaled American Bros Junk Removal to become a prominent service provider, spearheading all aspects from operations to marketing and customer relations. Achieved high customer satisfaction rates and repeat business through unparalleled service delivery.
    • Transformed an eBay resell store into a booming 8,500 sq ft thrift retail location within a year, cementing a reputation for outstanding customer service and meticulous financial management.
    • Cultivated a thriving online community as a content creator on Twitch and YouTube, honing exceptional communication abilities and adaptability to diverse audience preferences.
    Matthew KobilanOperations Manager