Matthew Kockos
The Villages,Florida
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Shipping Warehouse Supervisor
United Parcel Service, UPS
11.2017 - 06.2019
- Maintained a safe working environment by enforcing compliance with safety regulations and conducting routine inspections.
- Boosted overall operational efficiency by regularly evaluating workflows and making necessary adjustments to procedures.
- Monitored staff performance to identify areas for improvement, providing guidance and support as needed.
- Assigned tasks to team members to complete within designated time frames.
- Upheld company standards for quality, performance and accuracy across outbound operations.
- Balanced loads and secured items for safe and damage-free transport to destinations.
- Followed safe handling processes for different types of loads and materials.
Package Handler
United Parcel Service, UPS
05.2017 - 11.2017
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed safety regulations to maintain safe work environment.
Fire Fighter
Oklahoma City Fire Department
09.2012 - 03.2017
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
- Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
Store Manager
Abercrombie & Fitch
11.2011 - 09.2012
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Assistant Store Manager
Abercrombie & Fitch
12.2010 - 11.2011
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Bachelor of Arts - Business Management
The University of Texas At Arlington
Arlington, TX12.2009
Associate of Arts -
Tarrant County Community College
Hurst05.2008
High School Diploma -
Springtown High School
Springtown, TX05.2006
Skills
- Warehouse Safety
- Loading and unloading
- Shipping operations
- Efficient multitasking
- Shipping and receiving
- Stock organization
- Heavy Lifting
- Hazardous Materials Handling
- Teamwork and Collaboration
Timeline
Shipping Warehouse Supervisor
United Parcel Service, UPS
11.2017 - 06.2019
Package Handler
United Parcel Service, UPS
05.2017 - 11.2017
Fire Fighter
Oklahoma City Fire Department
09.2012 - 03.2017
Store Manager
Abercrombie & Fitch
11.2011 - 09.2012
Assistant Store Manager
Abercrombie & Fitch
12.2010 - 11.2011
Bachelor of Arts - Business Management
The University of Texas At Arlington
Associate of Arts -
Tarrant County Community College
High School Diploma -
Springtown High School
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