Matthew Kratzer
Emmaus,PA
Summary
I am a recent graduate looking for employment where I can grow with the company and expand my experience and skills. I am compassionate, a good listener and an empathetic person who is capable of providing good customer service. I possess technical skills and am able to navigate through computers. I hope you would consider for your position.
Overview
4
4
years of professional experience
Work History
Shipper/Packer
Olympus Corporation Of The Americas
Breinigsville, PA
07.2024 - Current
- Inspected packages for damage or defects and recorded information on the shipment paperwork.
- Packaged items securely using appropriate materials such as bubble wrap, foam, paper and tape.
- Generated labels for shipping containers according to company standards.
- Transported items safely from storage locations to designated areas using pallet jacks, when necessary.
- Organized warehouse space to maximize efficiency when receiving, storing and organizing products for shipment.
- Reviewed and followed pick sheets to prepare, pack and scan orders.
Volunteer
Macungie Memorial Park
Macungie, PA
06.2020 - 07.2024
- Provide customer service to guests.
- Help with minor technical issues.
Busser
Superior Restaurant
Emmaus , PA
11.2021 - 12.2022
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Ensured that each table was properly set before seating guests.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Organized storage areas for clean dishes and stocked linens.
- Took initiative to help others whenever necessary.
- Maintained a friendly attitude towards customers at all times.
- Provided assistance to other bussers or waitstaff when needed.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Expedited food to tables to assist servers during busy periods.
Education
High School Diploma -
Emmaus High School
500 Macungie Ave, Emmaus, PA 18049 06-2024
Skills
- Product Packaging
- Pick ticket reading
- Shipment consolidations planning
- Hand-held scanner operation
- Dining room cleaning
- Beverage Service
- Table reset
- Dishwashing and sanitization
- Team Collaboration
- Workplace Safety
Timeline
Shipper/Packer
Olympus Corporation Of The Americas
07.2024 - Current
Busser
Superior Restaurant
11.2021 - 12.2022
Volunteer
Macungie Memorial Park
06.2020 - 07.2024
High School Diploma -
Emmaus High School
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