Matthew Krull
Phoenix,AZ
Summary
Experienced with managing business office operations, including administrative tasks and team coordination. Utilizes expertise to enhance productivity and streamline processes. Track record of implementing efficient office systems and fostering collaborative work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Long Term Care Business Office Manager
Haven Health Group
07.2025 - Current
- Oversee all Long Term Care residents financial eligibility and status.
- Reviewing clinical records and/or possible increase of daily reimbursement.
- Keeping accurate record of Long Term Care residents financial authorizations.
- Keeping good contact with Case Managers through insurance companies for requests or information needed.
- Researching and resolving claims issues with all the Long Term Care lines of business.
Business Office Assistant
Haven Health Group
01.2025 - Current
- Processed patient inquiries and provided support for insurance verification and billing questions.
- Collaborated with healthcare staff to streamline communication and improve service delivery.
- Helped maintain accurate record of insurance authorizations for accurate reimbursement.
- Maintained accurate daily census information based of insurance and payer information.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Bolstered client satisfaction with prompt and accurate responses to inquiries and concerns via phone or email.
Assistant Football Coach
Raymond S Kellis High School / Sandra Day O'Conner High School
06.2020 - 11.2025
- Signed the play calls for each game strategically for the team's success.
- Organized the offensive unit to perform at the highest level. Taught the quarterbacks correct footwork and technique so they can perform at their best.
- Directed players on the correct way to run and manage certain schemes.
- Developed and implemented training programs to enhance player skills and techniques.
- Analyzed game footage to identify areas for team improvement and strategic adjustments.
- Coordinated practice schedules and ensured effective communication among coaching staff and players.
Substitute Teacher
Agua Fria Union High School District
08.2024 - 12.2024
- Implement and enhance existing lesson plans to ensure continuity of learning and student engagement.
- Utilize diverse teaching strategies to accommodate different learning styles, resulting in consistent positive feedback from regular teachers.
- Manage classrooms of 40+ students effectively, maintaining discipline and fostering a positive learning environment.
Airman
United States Air Force
08.2019 - 04.2020
- Completed all assigned tasks and fulfilled all lawful orders efficiently and on time. Attention to detail and working with a sense of urgency were vital to survive in the everyday life of the United States Air Force.
- Medical Disqualification: Aug 2019 - Apr 2020, E1
Education
Bachelor's degree - Business Analytics
Grand Canyon University
Phoenix, AZ04.2024
Associates Degree - Business Analytics
Glendale Community College
Glendale, AZ08.2022
Skills
- SQL
- Python
- Analysis Skills
- Technical Skills
- Collaboration
- Communications
- Innovation
- Customer Service
- Detail Oriented
- MS Office
- Compliance
- Documentation
- Critical Thinking
- Leadership
- Problem Solving
- Teamwork
- Process Modeling
- BI Tools
- Agile
- Data Visualization
Certification
- Agile Development and Scrum - IBM
- Introduction to Scrum Master Profession - IBM
- Certified Scrum Master (CSM) - IBM
- Haven Health Sky Harbor 2025 Rookie of the Year
Timeline
Long Term Care Business Office Manager
Haven Health Group
07.2025 - Current
Business Office Assistant
Haven Health Group
01.2025 - Current
Substitute Teacher
Agua Fria Union High School District
08.2024 - 12.2024
Assistant Football Coach
Raymond S Kellis High School / Sandra Day O'Conner High School
06.2020 - 11.2025
Airman
United States Air Force
08.2019 - 04.2020
Bachelor's degree - Business Analytics
Grand Canyon University
Associates Degree - Business Analytics
Glendale Community College