ERICA MCNANEY
Oakdale,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in working under pressure to meet deadlines and adapting to new situations to best enhance the organizational brand. A Highly skilled employee with American AgCredit for over 4 years of working with clients and a broad range of departments across the association. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Co Owner
Cody McNaney Performance Horses
10.2018 - Current
- Developed and built business from start-up.
- Established and implement client onboarding system
- Perform Bookkeeping, Accounts payable, and Accounts Receivable tasks
- Established specific marketing strategies through media, sponsorships, and events
- Evaluate suppliers to maintain cost controls and improve operations.
Operations Specialist
American Ag Credit
10.2018 - 01.2023
- Processed Loan Servicing Actions across the Valley Hub with accuracy, prioritization, and time management techniques.
- Facilitated closing processes through Workflows for Booking Reviews, Mtg Lien Certificates, and Paid Off Loans.
- Managed Covenants and Conditions for the Valley Hub to ensure compliance.
- Participated in the pilot and launch of Customer Success' TalkDesk and Alkami Applications, demonstrating an ability to work collaboratively and effectively.
- Processed Online Banking Applications and Enrollments with attention to detail.
- Answered customer calls and email requests with excellent verbal and written communication skills.
- Processed Monetary Transactions with accuracy.
- Managed Oakdale facility as Administrator and Safety Liasion.
Assistant Office Manager
McNaney Plumbing
02.2014 - 10.2018
- Managed job accounts for commercial work and Public Works jobs
- Managed accurate and compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
Loss Control Representative
Nationwide Agribusiness Insurance Company
06.2013 - 06.2016
- Appraise Dwellings and Agriculture Structures
- Identify and document hazards, exposures and potential loss causing activities or operations through an onsite visit and interview
- Prepare comprehensive written survey reports and recommendations that address hazards and controls associated with the customer's business and insurance needs and coverage
Education
Associate of Science - Agribusiness
Modesto Junior College
Modesto, CASkills
- Written Communication and Documentation
- Policy and procedure implementation
- Multitasking and organization
- Customer relations
- Problem-solving
- Prioritization
- Teamwork and collaboration
- Commercial Agriculture loans
- Experienced and trained in nCino, SalesForce, Lending Cloud, Silverlake, and more
- Proficient working unsupervised and remote to problem solve and make independent decisions
Timeline
Co Owner
Cody McNaney Performance Horses
10.2018 - Current
Operations Specialist
American Ag Credit
10.2018 - 01.2023
Assistant Office Manager
McNaney Plumbing
02.2014 - 10.2018
Loss Control Representative
Nationwide Agribusiness Insurance Company
06.2013 - 06.2016
Associate of Science - Agribusiness
Modesto Junior College