Matthew Lacey
Broad Brook,CT
Summary
Hard working and punctual employee with Class B license in search of gaining knowledge. Aiming to acquire a full-time position & grow within the company.
Overview
9
9
years of professional experience
Work History
COO
Planet Auto Towing
04.2025 - 10.2025
- Operated rollback trucks to transport vehicles safely and efficiently.
- Conducted routine inspections to ensure vehicle safety and compliance with regulations.
- Coordinated dispatch operations to optimize tow truck utilization and response times.
- Managed communication between drivers and clients, ensuring clear instructions and timely updates.
- Coordinated marketing campaigns across digital platforms to enhance brand visibility.
- Managed invoicing processes to ensure timely billing and collections.
- Processed invoices and payment requests efficiently, ensuring timely vendor payments.
Service Manager/Handyman Assistant
Meineke Car Care
04.2025 - 10.2025
- Oversee daily operations of the automotive service center, ensuring efficient workflow and high-quality customer service.
- Manage and schedule shop technicians, ensuring proper staffing and maximizing productivity.
- Diagnose customer vehicle issues, recommend services, and prepare accurate estimates for repairs and maintenance.
- Communicate clearly with customers to explain recommended services, timelines, and pricing.
- Handle escalated customer concerns or complaints to ensure satisfaction and maintain customer loyalty.
- Order parts and supplies, maintaining proper inventory levels and working with vendors for cost-effective purchasing.
- Ensure all repair work complies with Meineke standards, safety regulations, and warranty requirements.
- Track service department metrics (e.g., sales, labor hours, customer satisfaction) and report to ownership or corporate as needed.
- Maintain a clean, organized, and safe work environment for customers and employees.
- Assist in landscaping & property maintenance for 11 shops.
- Assist with building renovations such as plumbing, electrical, carpentry, etc.
- erform hands-on renovation tasks including demolition, framing, drywall installation, flooring, tiling, and finish work, as needed.
Sanitation Technician/Pump Truck Operator
Sanitrol Services
07.2024 - 03.2025
- Operate a vacuum/septic truck to pump out and clean residential, commercial, and industrial septic tanks, grease traps, and holding tanks.
- Follow all local, state, and federal regulations for waste handling, transportation, and disposal (e.g., DOT, EPA, OSHA).
- Assist with other field duties such as minor repairs, digging access points, or helping other technicians as needed.
- Communicate clearly and professionally with customers regarding service schedules, procedures, and system conditions.
Sanitation Technician/Pump Truck Operator
Suburban Sanitation Services
02.2024 - 08.2024
- Operate a vacuum/septic truck to pump out and clean residential, commercial, and industrial septic tanks, grease traps, and holding tanks.
- Follow all local, state, and federal regulations for waste handling, transportation, and disposal (e.g., DOT, EPA, OSHA).
- Assist with other field duties such as minor repairs, digging access points, or helping other technicians as needed.
- Communicate clearly and professionally with customers regarding service schedules, procedures, and system conditions.
Construction Laborer/Tri Axle Dump Truck Driver
Larosa Construction
08.2023 - 01.2024
- Loaded and unloaded building materials, tools, and machinery. Operated a variety of hand and power tools to complete tasks such as sawing, drilling, hammering, and excavating.
- Measured dimensions for foundations or other structures prior to pouring concrete or erecting walls.
- Built forms for pouring concrete foundations and slabs.
- Assisted in the installation of plumbing fixtures including pipes and fittings.
- Mixed cement with sand or water to create mortar for bricklaying applications.
- Used picks and shovels to dig, spread and level dirt and gravel. Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Performed demanding physical work over extended periods and modeled a positive attitude.
- Transported materials such as sand, gravel, asphalt, or dirt to job sites using a tri axle dump truck.
- Performed regular maintenance on vehicles including checking fluid levels, changing tires, and cleaning trucks.
- Kept accurate records of daily logs according to Department of Transportation standards.
Volunteer
Pinebrook Farm
03.2023 - 12.2023
- Established strong relationships with veterinarians, farriers, and other service providers to ensure timely care for horses.
- Improved barn efficiency with strategic maintenance plans and thorough cleaning schedules.
- Managed daily operations for successful horse farm management, including feeding, turnout, and exercise routines.
Volunteer
Harrison Farms
03.2023 - 09.2023
- Responsible for the manufacturing of custom greenhouses.
- Cut, bend, and shape metal to proper specifications
- Grade & prep customer property before greenhouse installation
- Transport materials and assemble greenhouses from ground up
Construction Laborer
Seymour Sealing Service
04.2022 - 04.2023
- Responsible for loading equipment onto/in a trailer & transporting it to job site
- I operated a utility vehicle with a blower attachment to clean roads before oil was sprayed on them to ensure max quality of product Using the same equipment, I was responsible for cleaning and drying the roads when the top coat of fog seal was sprayed down
- Operated a roller to compact loose stone in oil, leaving a 1/4 or 3/8 inch of chip seal
- Learned to how prep & grade driveways insuring the pitch and grade was proper for drainage
- Learned how to pave in asphalt and millings, as well as install oil and decorative stone driveways on high-end properties
- I obtained my CDL Class B where I am responsible for operating vehicles such as Tri-Axles, street sweepers, oil distributors, etc.
- Loaded and unloaded building materials, tools, and machinery.
Automotive Technician
Acura of Avon
02.2020 - 06.2022
- I was hired as a lube tech with plenty of prior experience in the field I worked my way up to an accelerated service technician, and am still looking to use all of my knowledge & ability in the shop
- I have completed a great amount of testing, furthering my automotive knowledge in many different systems within a vehicle
- I have completed all fluid services, including flushes, differential services as well as transmission
- I also can replace suspension parts from sway bar end links, all the way to strut assemblies
- I am fluent and excel in brake jobs as well as tire swaps
- I was promoted to a flat rate technician in January where my skills expanded
- Responsible and required to perform various repairs as a B class technician Here I have finished up my self study, and have became Honda and Acura certified
- Gathered multiple licenses including refrigerant reclaim and recovery.
Manufacturing Technician
Bio-Techne
06.2021 - 10.2021
- Required to gown-in in a clean room before entering the lab
- Assemble and inspect medical testing equipment
- Through a microscope, I was responsible for building & repairing GNR’s inside the respected channels
- Once up to standard, assemble the top layer on product and inspect for any contaminations
- Once assembled, place in the heat press to seal cartridge
- microscopic component manufacturing and assembley
Automotive Technician
Meineke Car Care
08.2019 - 12.2020
- Conducted routine maintenance services, enhancing customer satisfaction through reliable vehicle upkeep.
- Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance and safety.
- Collaborated with service advisors to provide accurate estimates and enhance customer communication.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Lube Technician
Valvoline Instant Oil Change
10.2018 - 01.2019
- Perform oil changes, fluid checks, and other basic vehicle maintenance services quickly and accurately.
- Inspect vehicle systems (e.g., tires, lights, batteries, wipers) and inform customers of recommended services.
- Replace filters, refill fluids (transmission, coolant, power steering, washer fluid), and perform tire rotations as needed.
- Operate shop equipment safely, such as lifts, oil drain systems, and fluid exchange machines.
- Adhere to Valvoline’s service procedures and quality standards to ensure customer satisfaction and vehicle safety.
- Maintain clean and organized service bays, tools, and work areas.
- Communicate clearly with customers about services performed and additional service recommendations.
Parts Specialist
Autozone
03.2017 - 08.2017
- Greet customers in a friendly and professional manner, providing prompt and accurate service.
- Assist customers in identifying and locating the correct automotive parts, tools, and accessories based on their vehicle and repair needs.
- Offer product and service recommendations to enhance customer satisfaction and increase sales.
- Operate point-of-sale (POS) system for transactions, returns, and exchanges.
- Maintain up-to-date knowledge of AutoZone products, promotions, and policies.
- Check inventory levels and restock shelves to ensure product availability and proper store presentation.
- Receive, unpack, and stock incoming shipments accurately and efficiently.
- Handle customer inquiries and resolve issues, escalating concerns to management when necessary.
Education
High school diploma -
Mark T. Sheehan High School
Wallingford06.2017
Skills
- Tire Mounting and Balancing
- System Repairs
- Changing Oil
- Inspecting Vehicles
- Preventive Maintenance
- Vehicle Inspection
- Parts Replacement
- Suspension Systems
- Engine Repair
- Brake Systems
- Cooling system repair
- Sanitation
- Manual Transmission Exp
- Customer Service
- Accounts Payable/Receivable
- Marketing
- Service Manager Exp
- Rollback Experience
- Carpentry/Framing
- Property Maintenance
- Lawn Care/Landscaping
- Operations management
- Organizational development
Timeline
COO
Planet Auto Towing
04.2025 - 10.2025
Service Manager/Handyman Assistant
Meineke Car Care
04.2025 - 10.2025
Sanitation Technician/Pump Truck Operator
Sanitrol Services
07.2024 - 03.2025
Sanitation Technician/Pump Truck Operator
Suburban Sanitation Services
02.2024 - 08.2024
Construction Laborer/Tri Axle Dump Truck Driver
Larosa Construction
08.2023 - 01.2024
Volunteer
Pinebrook Farm
03.2023 - 12.2023
Volunteer
Harrison Farms
03.2023 - 09.2023
Construction Laborer
Seymour Sealing Service
04.2022 - 04.2023
Manufacturing Technician
Bio-Techne
06.2021 - 10.2021
Automotive Technician
Acura of Avon
02.2020 - 06.2022
Automotive Technician
Meineke Car Care
08.2019 - 12.2020
Lube Technician
Valvoline Instant Oil Change
10.2018 - 01.2019
Parts Specialist
Autozone
03.2017 - 08.2017
High school diploma -
Mark T. Sheehan High School
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