Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Matthew Lacy

Pequot Lakes,Minnesota

Summary

Accomplished EMS Coordinator/Primary Care Paramedic and Assistant Manager with a proven track record at Cuyuna Regional Medical Center and Menards. Expert in patient care, HIPAA compliance, and fostering positive work environments. Demonstrated success in emergency planning, improving customer satisfaction, and mentoring staff. Skilled in critical thinking and EMS operations, ensuring excellence in service delivery and operational efficiency.

Overview

21
21
years of professional experience
1
1
Certification

Work History

EMS Coordinator/Primary Care Paramedic

Cuyuna Regional Medical Center
2007.03 - Current
  • Participated in regional emergency planning initiatives to ensure coordinated efforts during large-scale incidents or disasters.
  • Acted as liaison with software and hardware companies to maintain the functioning of computerized systems.
  • Managed inventory of medical supplies efficiently, minimizing waste and ensuring availability for emergency situations.
  • Helped maintain accurate documentation of all incidents attended by sharing best practices in report writing.
  • Collaborated with other emergency service agencies to create effective disaster response plans for the region.
  • Maintained communication and good working relationship with facility administration.
  • Administered appropriate medications and treatments for various medical conditions, contributing to better patient outcomes.
  • Maintained equipment readiness by regularly inspecting supplies, medications, tools, and vehicles according to established guidelines.

Assistant Manager

Menards
2003.04 - 2006.07
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Education

Bachelor of Arts - EMS Administration

Columbia Southern University
Orange Beach, AL
03.2025

Associate of Arts - Business Management

Rasmussen University
Saint Cloud, MN
06.2022

Skills

Patient Care

HIPAA Compliance

Incident Command

Mass Casualty Management

Quality Improvement

ACLS certification

PALS Certification

EMS Operations

Critical Thinking

Certified in CPR/AED

Training and mentoring

Employee Supervision

Inventory and restocking

Records Maintenance

Certification

  • Paramedic
  • EMS LEADERSHIP, Minnesota Ambulance Association - 2022
  • ORIENTATION AND LEADERSHIP TRAINING CERTIFICATE, National Society of Leadership and Success - 2023
  • FOUNDATIONS OF LEADERSHIP CERTIFICATE, National Society of Leadership and Success - 2023

Affiliations

  • National Society of Leadership and Success
  • Minnesota Ambulance Association
  • National Association of Emergency Medical Technicians
  • National Registry of Emergency Medical Technicians

Timeline

EMS Coordinator/Primary Care Paramedic

Cuyuna Regional Medical Center
2007.03 - Current

Assistant Manager

Menards
2003.04 - 2006.07

Bachelor of Arts - EMS Administration

Columbia Southern University

Associate of Arts - Business Management

Rasmussen University
  • Paramedic
  • EMS LEADERSHIP, Minnesota Ambulance Association - 2022
  • ORIENTATION AND LEADERSHIP TRAINING CERTIFICATE, National Society of Leadership and Success - 2023
  • FOUNDATIONS OF LEADERSHIP CERTIFICATE, National Society of Leadership and Success - 2023
Matthew Lacy