Matthew Lacy
Pequot Lakes,Minnesota
Summary
Accomplished EMS Coordinator/Primary Care Paramedic and Assistant Manager with a proven track record at Cuyuna Regional Medical Center and Menards. Expert in patient care, HIPAA compliance, and fostering positive work environments. Demonstrated success in emergency planning, improving customer satisfaction, and mentoring staff. Skilled in critical thinking and EMS operations, ensuring excellence in service delivery and operational efficiency.
Overview
21
21
years of professional experience
1
1
Certification
Work History
EMS Coordinator/Primary Care Paramedic
Cuyuna Regional Medical Center
03.2007 - Current
- Participated in regional emergency planning initiatives to ensure coordinated efforts during large-scale incidents or disasters.
- Acted as liaison with software and hardware companies to maintain the functioning of computerized systems.
- Managed inventory of medical supplies efficiently, minimizing waste and ensuring availability for emergency situations.
- Helped maintain accurate documentation of all incidents attended by sharing best practices in report writing.
- Collaborated with other emergency service agencies to create effective disaster response plans for the region.
- Maintained communication and good working relationship with facility administration.
- Administered appropriate medications and treatments for various medical conditions, contributing to better patient outcomes.
- Maintained equipment readiness by regularly inspecting supplies, medications, tools, and vehicles according to established guidelines.
Assistant Manager
Menards
04.2003 - 07.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Bachelor of Arts - EMS Administration
Columbia Southern University
Orange Beach, AL03.2025
Associate of Arts - Business Management
Rasmussen University
Saint Cloud, MN06.2022
Skills
Patient Care
HIPAA Compliance
Incident Command
Mass Casualty Management
Quality Improvement
ACLS certification
PALS Certification
EMS Operations
Critical Thinking
Certified in CPR/AED
Training and mentoring
Employee Supervision
Inventory and restocking
Records Maintenance
Certification
- Paramedic
- EMS LEADERSHIP, Minnesota Ambulance Association - 2022
- ORIENTATION AND LEADERSHIP TRAINING CERTIFICATE, National Society of Leadership and Success - 2023
- FOUNDATIONS OF LEADERSHIP CERTIFICATE, National Society of Leadership and Success - 2023
Affiliations
- National Society of Leadership and Success
- Minnesota Ambulance Association
- National Association of Emergency Medical Technicians
- National Registry of Emergency Medical Technicians
Timeline
EMS Coordinator/Primary Care Paramedic
Cuyuna Regional Medical Center
03.2007 - Current
Assistant Manager
Menards
04.2003 - 07.2006
Bachelor of Arts - EMS Administration
Columbia Southern University
Associate of Arts - Business Management
Rasmussen University
- Paramedic
- EMS LEADERSHIP, Minnesota Ambulance Association - 2022
- ORIENTATION AND LEADERSHIP TRAINING CERTIFICATE, National Society of Leadership and Success - 2023
- FOUNDATIONS OF LEADERSHIP CERTIFICATE, National Society of Leadership and Success - 2023
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