Matthew LaFoe

• Directly manage 120-140 drivers daily
• TMS / TMW Experience
• DOT / FMCSA Compliance
• Safety and Driver Qualifications
• Review driver's logs and videos to ensure DOT compliance
• Manage truck driver's schedule
• Schedule driver's according to customer needs
• Handle customer complaints and inquires
• Conduct safety trainings monthly
• Coach and hold drivers accountable for safety related incidents
• Strong organizational and time management skil

● Accept incoming orders.

● Processing orders from packing slips

● Counting inventory and ensuring that the quantity on hand is correct.

● Organizing, checking, recording, receiving and storing the stock as it is received.

• Deliver paper and goods throughout the plant when requested.

• Directly manage team of 20-25 employees daily
• Rearranged parts department to better serve changing trends and keep workspaces organized.
• Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
• Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
• Increased efficiency in the parts department by implementing an improved inventory management system.
• Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.

• Directly manage 120-140 drivers daily.
• DOT / FMCSA Compliance
• Safety Trainings / Coaching
• Conducted planning, dispatching and backhaul loads while providing excellent customer service.
• Used computer skills such as Microsoft Suite, E-mail, Internet, Routing Software, TMS / TMW Software and Freight Manager Platform.
• Actively suggested operational improvements to enhance driver utilization, improve driver performance and reduce costs by outsourcing drivers to support other accounts.
• Strong attention to detail with excellent follow-up.
• Strong knowledge of the trucking process, technology, transportation
• Proven leadership ability, demonstrated ability to build, mentor, train, grow and lead a team.

• Optimized storage space usage by organizing inventory according to product type and frequency of use.
• Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
• Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
• Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
• DOT Compliance
• Use warehouse management system to track inventory levels to ensure timely shipping times

• Responded quickly to emergency maintenance requests for timely on-call support.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.

• Maintained a clean and organized work environment, optimizing productivity and minimizing errors.
• Kept production lines running smoothly and efficiently at all times.
• Collaborated with team members to meet daily packing quotas, consistently achieving targets.
• Assisted in training new employees on packing procedures, increasing overall team performance.
• Reduced product damage during shipment by carefully wrapping items and ensuring proper package padding.
• Performed regular maintenance and cleaning of packing machinery.

• Explained company offerings to promote products and services to clients
• Installed and removed satellite TV systems, including pulling wire, device termination and mounting back boxes in residential and commercial applications
• Supplied technical and customer service support by phone and in person
• Supervised 4-6 technicians on daily bases; routing, scheduling and completing work orders in a timely manner

• Improved warehouse efficiency by organizing and maintaining a clean dock area.
• Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
• Prepared pallets of boxes for easy transportation between customer and storage locations.
• Collaborated with team members to complete tasks efficiently, improving overall productivity.

• Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
• Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
• Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
• Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.