Matthew Lakew
DesMoines,WA
Summary
Dynamic and dedicated professional with experience in customer service and lifeguarding. Strong team player with excellent communication, problem-solving and leadership skills. Inquisitive professional eager to apply transferrable skills to succeed in a variety of roles, demonstrating versatility and commitment across multiple facets
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Ymca Of Greater Seattle
SeaTac, WA
07.2022 - Current
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
Guest Advocate
Target
Tukwila, WA
11.2021 - 05.2022
- Provided product knowledge to customers on the features and benefits of products.
- Resolved customer complaints in a professional manner.
- Demonstrated strong communication skills when interacting with customers and coworkers.
Education
Associate of Arts - Business Administration
Highline College
Seattle, WA06-2024
Skills
- Team Collaboration
- Strong client relations
- CPR Certified
- Public Safety
- Policy Management
- Complex Problem-Solving
Internships
- YEOC Mentee - 2022-2023
YEOC is a year-long program hosted by the Foster School of Business, exposing high schoolers to the business world. YEOC mentees are taught professional development as well as introduced to different aspects of businesses and the different factors that make a business whole.
- Intern at echoX
Interns at echoX were taught communication and journalism skills through storytelling. interns collected interviews, and drafted articles in order to gain experience in communications.
- Intern at UW Botanical Gardens 07/2023-08/2024
Interns at the UW Botanical Gardens spent a month exploring different careers surrounding environmental science, from recycling plants to composting humans after life, interns engaged in various activities that contribute their understanding of horticulture, and ecological restoration.
Affiliations
- Co-Founder of East African Student Association @ Highline College
Certification
- Red Cross Lifeguard and CPR Certifacation
Languages
Amharic
Professional
Timeline
Lifeguard
Ymca Of Greater Seattle
07.2022 - Current
Guest Advocate
Target
11.2021 - 05.2022
Associate of Arts - Business Administration
Highline College