Matthew Lancaster
Brunswick,ME
Summary
Highly motivated and excited to demonstrate my skills to lead and build a high functioning, efficient team in another area of the store, delivering results and contributing to the overall success of the company. To continue to grow as a leader and an asset to the company.
Overview
24
24
years of professional experience
Work History
Assistant Store Manager 3rd Shift
L.L. Bean
08.2023 - Current
- Successfully onboarded into a management role from outside of the company.
- Quickly developed impactful relationships with people on my team, peers, and senior leadership.
- Fearlessly asked questions to learn the responsibilities and expectations of my role.
- Nurtured relationships with my direct reports to build a successful leadership team.
- Identified areas of opportunity to more efficiently and effectively onboard new hires - delegated these initiatives with oversight and collaboration with direct reports.
- Coached and developed the team through formal and informal interactions.
- Delegated work to direct reports and the team, setting priorities and goals.
- Consistently seek out learning opportunities to grow as a leader through collaboration with peers, senior leadership, and corporate learning offerings.
- Successfully partnered with Human Resources to navigate sensitive situations on a number of occasions.
Chief Production Officer
Lanky's Bagels DBA The Maine Bagel
12.2006 - 07.2023
- Directed day-to-day operations focused on preparing products for the front of house by assigning daily duties to team members
- Responsible for advertising available positions, conducting interviews, hiring, and terminating team members
- Created and implemented strategies for improving operational efficiency and accuracy to streamline operations and reduce costs
- Trained back of house team members on preparation of food items, mixing dough, making bagels, making cream cheese flavors
- Collaborated with other executives to direct workflow and support operations
- Developed and perfected bagel recipes and processes for production, maximizing efficiency and cost savings
- Wrote standard operating procedures for production of all back of house items
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance
- Cultivated and nurtured positive relationships with vendors
- Analyzed equipment breakdowns using various troubleshooting methods and scheduled repair if I could not fix the issue
- Performed routine maintenance of production equipment
- Increased customer satisfaction and grew business by maintaining close relationships with customers
Assistant Front End Manager
Wild Oats Market
09.2005 - 12.2006
- Hired as a bagger, promoted to cashier, promoted to assistant front end manager in 15 months
Cashier
Whole Food Market
09.2001 - 06.2006
- 25 hours/week as a full time college student
Field Sales Manager
Vector Marketing Company
07.2000 - 08.2001
- Summer work for two consecutive years
- Sold approximately $32,000 worth of product
- Attended two, three day professional sales conferences
- Generated roughly 700 leads
Education
Bachelor Of Science - Political Science, Philosophy
Stonehill College
Skills
- Adaptable
- Quick learner
- Multitasking
- Problem solving
- Effective communicator
- Inventory management
- Attention to Detail
- Relationship building and management
- Team Building and Leadership
Timeline
Assistant Store Manager 3rd Shift
L.L. Bean
08.2023 - Current
Chief Production Officer
Lanky's Bagels DBA The Maine Bagel
12.2006 - 07.2023
Assistant Front End Manager
Wild Oats Market
09.2005 - 12.2006
Cashier
Whole Food Market
09.2001 - 06.2006
Field Sales Manager
Vector Marketing Company
07.2000 - 08.2001
Bachelor Of Science - Political Science, Philosophy
Stonehill College