Matthew Larue
Toms River
Summary
Highly motivated and technically inclined individual working to leverage multiple years of experience and lessons learned within industry to provide a safe, efficient workplace and to better serve the needs of customers, the business, and associates at all levels.
Overview
10
10
years of professional experience
Work History
Mosquito Pest Control Specialist
Rentokil-Terminix
04.2023 - Current
- Ensured compliance with federal, state, and local regulations by staying current on industry best practices and emerging technologies for pest control control.
- Mentored new team members on industry best practices, fostering a culture of continuous learning within the organization.
- Maintained communication with clients from pre call throughout the treatment process, providing regular updates and addressing any questions or concerns.
- Developed solutions for clients based on their specific exclusion needs, resulting in increased client satisfaction/ retention rates.
Sort/Ship Dock Manager
Amazon NACF LGA9
10.2017 - 03.2023
- First tier 1 associate to be trained in ship clerk (tier 3 level) path, owned generating daily truck departure schedule and CPT team task assignments through holiday season 2017
- Identified opportunities in the departure time loading processes and implemented improvements leading to a 30% decrease in late truck departures per week
- As tier 3 worked with over 40+ direct report associates as well as completed multiple A3 projects to improve process paths for the ship dock
- Led FHN ship dock to have the highest number of scheduled departures with the lowest amount of late departures in our network during 2019 peak season
- Drove quality improvements to lead LGA9 RT sort team from last in network to 3rd in network for quality ranking
- In my first month running AFE/SORT through PEAK season we broke LGA9 building's 3 year volume record
- Led AFE/SORT to top 3 in the network (TPH) for 2021 Prime week
Shift Manager
Wawa
08.2015 - 02.2017
- Promoted to manager within first year of employment
- Successfully ran store operations through multiple BR inspections adhering to all FDA standards
- Proficient in providing direction, motivation and coaching to associates which helped push our store hit top sales in the network during summer peak
- Supervision of employees completing day to day task assignments as well as specialized improvement projects for the store
- Helped in reviewing weekly business results and profitability to aid in improving labor scheduling/business needs
Education
Bachelor's Degree - Communication and Film
Kean University
Union, NJSkills
- Supervising experience
- FDA regulations
- Integrated pest management
- Shift management
- Data analysis skills
- Computer networking
- Freight
- Sales
- Customer service
- Process improvement
- Quality Assurance
Timeline
Mosquito Pest Control Specialist
Rentokil-Terminix
04.2023 - Current
Sort/Ship Dock Manager
Amazon NACF LGA9
10.2017 - 03.2023
Shift Manager
Wawa
08.2015 - 02.2017
Bachelor's Degree - Communication and Film
Kean University
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