Clinic Manager
Eye and Ear Infirmary, University of Illinois Chicago, Eye Clinic and Millennium Park Eye Center
Chicago, MI
06.2021 - Current
- Performs daily operations and creates new implementations to improve clinic efficiency and maximize revenue
- Manages the daily clinic operations as well as residents and support staff schedules
- Completes End of Month Financial Reports for Faculty End of Month meeting
- This report provides financial analysis per month for all physicians in the department
- Creates and implements Epic provider templates and decision trees for the Ophthalmology department
- Involved in the investigation of referrals, pre-authorizations, and orders for upcoming patient appointments
- Creation of a new message pooling system for providers, front desk, and technical staff
- Provides supervision on a daily basis to the technicians, M.As, residents, and administrative support staff
- Monitors time and attendance to all staff
- Monthly audit of emergent clinical phones
- Monthly one on ones to establish/monitor performance goals
- Provides technical support to clinic (perform exams or imaging) when necessary