Matthew Leeper
Windham,OH
Summary
Dynamic sales professional with a proven track record excelling in customer service and relationship building. Skilled in consultative selling and problem solving, I consistently guided clients to optimal product choices, enhancing their shopping experience and achieving sales goals through attentive communication and personalized assistance.
Overview
7
7
years of professional experience
Work History
Pool and Spa Sales
Litehouse Pools and Spas
Aurora, OH
12.2025 - Current
- Assisted customers with selecting patio furniture, pools, spas, and related products based on their individual needs, preferences, and budgets.
- Provided knowledgeable product information and explained features, benefits, options, and differences between products.
- Built relationships with customers through friendly, professional, and attentive service.
- Guided customers through the purchasing process from initial questions through product selection.
- Used strong communication and interpersonal skills to understand customer needs and recommend appropriate products.
- Helped customers visualize how furniture, pools, and spas could fit their homes and outdoor spaces.
- Maintained an organized and attractive showroom to create a positive shopping experience.
- Assisted with product displays, inventory organization, and general store operations.
- Worked toward sales goals while maintaining a customer-first approach.
- Developed experience in consultative selling, customer service, product presentation, and closing sales.
Automotive Porter
Ken Ganley
Aurora, OH
01.2023 - 11.2025
- Prepared customer and dealership vehicles through washing, cleaning, and general vehicle appearance services.
- Maintained vehicles to a high presentation standard before customers received or viewed them.
- Assisted customers with vehicle drop-off and pickup processes.
- Coordinated the movement and handling of customer vehicles while paying close attention to vehicle condition.
- Transported customers and their vehicles as needed while providing courteous and professional service.
- Worked efficiently in a fast-paced dealership environment while managing multiple vehicles and customer requests.
- Communicated professionally with customers regarding vehicle drop-offs, pickups, and dealership services.
- Maintained a clean, organized, and safe work environment.
- Worked closely with dealership employees and other departments to keep daily operations running smoothly.
- Demonstrated strong responsibility when handling customer vehicles and personal property.
Automotive Porter
Volkswagen
Streetsboro, OH
01.2020 - 12.2022
- Responsible for moving, organizing, and positioning dealership vehicles safely and efficiently throughout the property.
- Prepared vehicles for customers, sales appointments, deliveries, and dealership operations.
- Maintained the appearance and presentation of vehicles by ensuring they were clean, organized, and ready for customers.
- Photographed new and used vehicles for dealership listings and online inventory.
- Captured exterior, interior, and detail photographs designed to present vehicles professionally to potential buyers.
- Ensured vehicles were positioned properly and photographed from angles that highlighted their features and condition.
- Assisted sales and dealership staff with vehicle movement and day-to-day operational needs.
- Worked around a large inventory of vehicles while maintaining careful attention to vehicle condition and avoiding damage.
- Assisted with customer vehicle pickups and deliveries when needed.
- Demonstrated reliability and the ability to work independently with minimal supervision.
- Maintained a professional appearance and represented the dealership positively when interacting with customers and coworkers.
Education
High School Diploma -
Crestwood High School
Mantua, OH06.2016
Skills
- Customer service
- Customer communication
- Professional communication
- Customer relations
- Customer assistance
- Handling customer requests
- Building customer relationships
- Problem solving
- Dealing with difficult situations professionally
- Creating a positive customer experience
Timeline
Pool and Spa Sales
Litehouse Pools and Spas
12.2025 - Current
Automotive Porter
Ken Ganley
01.2023 - 11.2025
Automotive Porter
Volkswagen
01.2020 - 12.2022
High School Diploma -
Crestwood High School