Matthew Leggett

Start up operation in southern Georgia with operations thru out the Caribbean

• Supported flight operations by serving as a reliable resource for new hires, answering questions, and offering guidance on company procedures.

• Promoted brand loyalty by consistently delivering an exceptional travel experience for passengers, resulting in repeat business and positive word-of-mouth referrals.
• Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.

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• Participated in crew scheduling, training and performance evaluation.
• Identified opportunities to improve overall operational performance and customer satisfaction.
• Assisted in pilot training programs by providing mentorship and sharing expertise on commercial aviation best practices.