Logistics professional with proven record of managing intricate supply chains and ensuring smooth movement of goods. Known for focus on team collaboration and achieving timely results, adaptable to changing needs. Expertise in shipment coordination and regulatory compliance, combined with reliable and flexible approach to problem-solving.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Freight Forwarder
Ups Supply Chains Solutions
10.2021 - 07.2024
Managed a high volume of shipments daily for the top 100 businesses that encompass a broad range of industries that are located throughout the Piedmont Triad of North Carolina as well as the New River Valley and Piedmont of Virginia.
Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing the risk of errors or missed deadlines.
Prepared accurate shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
Maintained strong relationships with carriers, customs brokers, and clients for smooth coordination of shipments.
Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
Assisted clients in navigating customs clearance procedures, offering guidance on required documentation and regulatory requirements as needed.
Implemented strategies to minimize transit time while considering cost-effectiveness for both customers'' budgetary constraints and company revenue goals.
Streamlined freight forwarding processes by implementing efficient tracking systems and communication protocols.
In 2022, was awarded UPS’S Gold Champion (Top 3%) for achieving 143% of plan.
Director of Business Development - Reverse Logisti
Inmar
03.2017 - 12.2019
Managed the Reverse Logistics of 4 multinational retail clients totaling $157 Billion in revenue and 9,954 retail locations.
Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
Increased client base by developing and implementing effective business development strategies.
Negotiated favorable contract terms with vendors and suppliers, reducing operational costs significantly for the organization.
Renewed 100% of contracts in 2017.
Negotiated, prepared, and signed contracts with clients.
Spearheaded client retention efforts by providing exceptional service and fostering long-term professional relationships built on trust and mutual respect.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Freight Forwarder
Eshipping
03.2016 - 12.2016
Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing the risk of errors or missed deadlines.
Prepared accurate shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
Coordinated international shipments, managing complex logistics and documentation requirements for seamless deliveries.
Freight Forwarder
UPS. Supply Chain Solutions
09.2012 - 03.2016
Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
Audited and assisted shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin for accuracy to facilitate smooth customs clearance processes.
Maintained strong relationships with carriers, customs brokers, and clients for smooth coordination of shipments.
Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
Coordinated international shipments, managing complex logistics and documentation requirements for seamless deliveries.
Assisted clients in navigating customs clearance procedures, offering guidance on required documentation and regulatory requirements as needed.
Implemented strategies to minimize transit time while considering cost-effectiveness for both customers'' budgetary constraints and company revenue goals.
110% of the plan for territory revenue expansion for 2015.
2014 World of Champions - Silver Award Recipient for territory revenue expansion of 172%.
Vice President -Cash Management
NewBridge Bank
09.2006 - 10.2012
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Collaborated with senior management to develop strategic initiatives and long term goals.
Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
Skills
Import and export compliance
Carrier selection
International shipping expertise
Incoterms awareness
Shipment tracking
Invoice preparation
Rate negotiation
Cost calculation
Problem-solving
Compliance management
Continuous improvement
Certification
Six Sigma Yellow Belt, August 2018
Timeline
Freight Forwarder
Ups Supply Chains Solutions
10.2021 - 07.2024
Director of Business Development - Reverse Logisti
Inmar
03.2017 - 12.2019
Freight Forwarder
Eshipping
03.2016 - 12.2016
Freight Forwarder
UPS. Supply Chain Solutions
09.2012 - 03.2016
Vice President -Cash Management
NewBridge Bank
09.2006 - 10.2012
Six Sigma Yellow Belt, August 2018
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