Goal-oriented Field Operations Manager successful at budget administration, compliance and work planning. Exceptional skills in resolving conflicts, facilitating communication, and managing projects. Looking to bring many years of experience to long-term position with career advancement potential.
Overview
8
8
years of professional experience
Work History
Manager, Field Operations
Otis Elevator Company
San Francisco, California
03.2023 - Current
Organized meetings between stakeholders when necessary in order to facilitate smooth project execution.
Participated in budgeting process by providing input into costs associated with labor, materials.
Implemented strategies for improving customer satisfaction levels through consistent communication with customers regarding their needs.
Managed daily operations of the field team, including scheduling, performance management and training.
Supervised technicians to ensure proper maintenance practices were followed on job sites.
Warehouse Coordinator
Star Elevator
Belmont, California
03.2022 - 02.2024
Ensured compliance with laws regarding health and safety regulations at the workplace.
Received, tracked and monitored incoming shipments to ensure timely delivery of goods.
Supervised a team of warehouse workers to ensure proper handling of materials from receiving to shipping areas.
Monitored inventory levels and maintained accurate records.
Documented actions by completing forms, reports, logs and records.
Prepared orders by processing requests and supply orders and pulling materials.
Carpenter Foreman
Patrick J Ruane
South San Francisco, California
01.2017 - 11.2022
Inspected job sites before beginning work to identify potential hazards or risks.
Prepared cost estimates for labor and materials required for various jobsites.
Adhered strictly to all applicable building codes, regulations and safety laws.
Trained new hires in safe use of tools and equipment; reviewed safety guidelines with crew members regularly.
Supervised and coordinated the activities of a team of carpenters to ensure projects were completed in a timely manner.
Followed OSHA and corporate safety regulations to avoid on-the-job injuries and accidents.
Education
High School Diploma -
Aragon High School
San Mateo, CA
05-2014
Skills
Logistics Management
Operations Management
Contractor Management
Schedule oversight
Administrative Oversight
Workforce scheduling
Operational planning
Strategic Planning
Accomplishments
Recognized as one of the top three performers for Otis Elevators' Western Operations Unit in February, May, and June.
Successfully managed and enhanced relationships with key shareholders of substantial portfolios under contract, resulting in improved rapport and trust.