Matthew Levkulich
Palmyra,PA
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Support Specialist
Penn State Harrisburg
Middletown, PA
06.2025 - Current
- Assisted customers in understanding products, components, and systems, using technical demonstrations.
- Monitored and responded to support tickets promptly, prioritizing based on urgency and impact.
- Walked customers through common phone hardware and software configurations to maximize service functionality.
Retail Sales Associate
Nike Unite
Hershey, PA
05.2023 - Current
- Awarded “MVP” (employee of the month) for July 2024
- Assisted in generating $10 million in revenue in the previous fiscal year
- Greet and assist approximately 30 customers daily, contributing to increased customer satisfaction
Education
Bachelor of Science - Security and Risk Analysis (Info/Cybersecurity)
The Pennsylvania State University
Harrisburg, PA05.2026
Skills
- Programming Languages: SQL, Python, Java
- Operating Systems: Windows, MacOS
- Database: MySQL
- Software: SQL, MS Word, MS Excel
Certification
- Google Cybersecurity Certificate, Coursera, 2024
- Gained hands-on experience with Python, Linux, and SQL
- Learned how to protect networks, devices, people, and data from unauthorized access and cyber-attacks using SIEM tools, and IDS
- IBM Introduction to Cybersecurity Essentials Certificate (with Honors), Coursera, 2024
- Explored strategies for detecting, analyzing and responding to security incidents
- Learned to identify and address potential vulnerabilities in systems and networks
- Understanding how to assess, prioritize, and manage risks in digital environments
Extracurricular Activities
Intramural Sports Ultimate frisbee, soccer, flag football, bowling, and pickleball
Timeline
IT Support Specialist
Penn State Harrisburg
06.2025 - Current
Retail Sales Associate
Nike Unite
05.2023 - Current
Bachelor of Science - Security and Risk Analysis (Info/Cybersecurity)
The Pennsylvania State University