Dynamic leader and effective communicator with a proven track record at Metlife Stadium and Kona Ice of Paramus. Excelled in enhancing safety and customer service, while also driving team performance and inventory management in previous employments. Skilled in research and reporting to achieve the task on hand, with a focus on excelling in any field that I am apart of.
- Greet guests respectfully and professionally while being aware of possible altercations or issues.
- Act quickly during emergency situations to reduce opportunity for damage and injury.
- Travel on foot and vehicles for my shift ensuring the safety of my area based on my patrol.
- Provide great customer service while addressing visitor inquiries or concerns related to facility safety, access control procedures, and directions as needed.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by ensuring teamwork, open communication, and employee recognition initiatives.
- Tracked inventory of warehouse materials and product bi-weekly, ensuring the right products were on hand when needed.
- Coached team members in techniques necessary to complete job tasks in the most efficient manner.
- Assisted Owner/Operator in product decisions, employee management, truck/machinery repairs, and daily tasks to ensure every team member was in a place to succeed.
- Contributed to finding lost information of Bergen Catholic High School alumni.
- Researched on multiple different platforms to identify known addresses, phone numbers, emails, and family contacts.
- Documented my findings through Excel and specific information categories based on the contact.