Matthew Lightner
1506 Reservoir Rd. Hollidaysburg,PA
Summary
Talented leader offering over 5 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Always looking to try something new, expand my knowledge, and become a part of the team and help to increase productivity.
Overview
11
11
years of professional experience
Work History
Lead Cook
Capitol Hotel
Hollidaysburg, Pennsylvania
11.2018 - Current
- Scheduled and received food and beverage deliveries, adhering to food cost and budget an Helped general management develop prices based on inventory costs and portion sizes.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment an Oversaw food preparation and monitored safety protocols.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
- Motivated staff to perform at peak efficiency and quality.
Lead Cook
Knickerbocker Tavern
Altoona, PA
03.2018 - Current
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
- Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
- Work long hours during busy shift to ensure that the kitchen staff is making and achieving there high quality food.
- Communicate with others to make sure the customers enjoy there entire visit
Store Manager
Charley's Philly Steaks
Altoona, PA
12.2017 - 08.2018
- Completed weekly profit and loss performance reports.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels .7%.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Rotated merchandise and displays to feature new products and promotions.
- Created work schedules according to sales volume and number of employees.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Banquet Server/Restaurant Server
Bonita Bay Club
Bonita Springs, FL
10.2014 - 03.2017
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Greeted and maintained relationships with regular customers.
- Checked identification to enforce age requirement for alcoholic beverages.
Team Leader Supervisor
Culvers
Estero , Florida
02.2014 - 11.2014
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Ordered and received products and supplies to stock kitchen areas.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Communicated closely with other staff to fully understand special orders for customers, including those with food allergies and gluten intolerance.
- Made sure that the back of house kitchen staff was satisfied with their schedules and ready to work in a happy work environment.
Education
High School Diploma -
Estero High School
Estero, FL05.2013
Skills
- Kitchen organization
- Food processing
- Food inventory management
- Quick Learner
- Scheduling
- Teamwork
- Multi-tasking
Timeline
Lead Cook
Capitol Hotel
11.2018 - Current
Lead Cook
Knickerbocker Tavern
03.2018 - Current
Store Manager
Charley's Philly Steaks
12.2017 - 08.2018
Banquet Server/Restaurant Server
Bonita Bay Club
10.2014 - 03.2017
Team Leader Supervisor
Culvers
02.2014 - 11.2014
High School Diploma -
Estero High School
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