Matthew Litwiller
Watertown
Summary
Wide variety of skills and experience with Team management, creative solutions to problems with limited resources, brainstorming for new activities and procedures, menu creation, Hand tools, power tools, some heavy equipment, trailers, sanitation and janitorial duties, project organization, inventory management and organization, staff training, and learning and adapting to new jobs, systems, and management. Experience in commercial kitchen, warehouse, groundskeeping, restaurant, customer service, activity facilities, and construction environments.
Overview
4
4
years of professional experience
Work History
Cook intern
Chetek Baptist Assembly
Chetek
09.2024 - 09.2024
- Prepared meals according to seasonal menus for camp attendees.
- Maintained cleanliness and organization in kitchen and food storage areas.
- Assisted with meal planning and ingredient sourcing for events.
- Operated kitchen equipment safely and efficiently during food preparation.
- Followed health and safety guidelines for food handling and sanitation.
- Adapted recipes for dietary restrictions of campers and guests.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers, tilt skillets, ovens, and stovetops to cook items to quality guidelines.
- Prepared dishes in a fast-paced environment working with teammates to maintain a high camper satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Enforced proper sanitation and labeling practices to prevent spoiling or contamination of foods.
- Monitored stock levels of food items.
- Checked quality of food products to meet high standards.
- Engaged with guests during retreats, ensuring a welcoming atmosphere throughout their stay.
- Maintained positive working relationship with fellow staff and management.
Program staff intern
Chetek Baptist Assembly
Chetek
09.2023 - 09.2024
- Trained new staff on various work tasks.
- Managed other program staff. Enforced rules, resolved interpersonal issues, assisted with
- Prepared materials for youth programs and workshops.
- Engaged with attendees to ensure a welcoming environment.
- Collaborated with staff to maintain cleanliness and organization.
- Assisted with organizing and tracking supplies for camp activities.
- Participated in team meetings to discuss program improvements.
- Facilitated communication between departments of volunteer staff to enhance collaboration.
- Assisted with the development of project plans and timelines.
- Participated in brainstorming sessions related to developing new processes activities, staff expectations, and solutions.
- Maintained positive working relationship with fellow staff and management.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Assisted with daily operations and logistics for camp activities.
Food Delivery Driver
Pj's pizza
Watertown
03.2022 - 05.2023
- Delivered food promptly to customers across designated areas.
- Communicated delivery status and resolved issues to enhance customer satisfaction.
- Followed safety regulations to ensure safe transportation of food items.
- Coordinated with kitchen staff to ensure accurate orders and timely departures.
- Adapted quickly to changing traffic conditions and delivery requests.
- Ensured that the correct order was delivered to the customer.
- Carried food in insulated bags to maintain hot or cold temperature.
- Analyzed customer address to determine best route for timely delivery.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
- Maintained cleanliness of vehicle interior and exterior.
- Handled cash payments from customers for delivery orders.
- Collected receipts and signatures for delivered goods, ensuring payment was received.
Warehouse Crew Member
7up Bottling
Watertown
08.2021 - 02.2022
- Used pallet jacks to push pallets and pick orders for customers by hand.
- Trained new employees on the picking system, product locations, warehouse safety procedures and quota expectations.
- Inspected products for quality and reported any defects immediately.
- Maintained cleanliness and safety standards in the warehouse environment.
- Prepared orders for shipment by picking, packing, and labeling products to ensure timely delivery.
- Collaborated with team members to fulfill daily shipping goals.
- Followed safety protocols while handling materials and operating equipment.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated equipment according to safety guidelines.
Crew member
PJ's Pizza
Watertown
05.2020 - 08.2021
- Delivered attentive customer service by accurately taking orders and responding to inquiries.
- Assisted in training new crew members on operational procedures.
- Collaborated with team members to ensure timely order fulfillment.
- Addressed and resolved customer complaints professionally to enhance guest satisfaction.
- Prepared and assembled pizzas and a variety of other hot and cold menu items according to customer specifications.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Maintained cleanliness and organization of food preparation areas.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Organized and restocked supplies to support operations and team productivity.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Educated customers on menu items, product ingredients and nutritional values.
- Followed health and safety guidelines to ensure food quality standards were met.
- Maintained an organized work area to ensure efficient operations.
- Operated kitchen equipment to maintain safety and efficiency during peak hours.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Assembled and served meals according to specific guest requirements.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
High School Diploma -
Homeschool
Watertown, WI05-2022
Some College (No Degree) - Cyber Security
Madison Area Technical College
Madison, WISkills
- Meal preparation
- Food safety
- Kitchen operations
- Recipe adaptation
- Sanitation practices
- Customer service
- Staff training
- Quality control
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Conflict resolution
- Attention to detail
- Kitchen equipment operation and maintenance
- Allergen awareness
- Order verification
- Culinary creativity
- Cleaning and organization
- Project management
- Event coordination
- Training and facilitation
- Materials creation
- Document management
- Task prioritization
- Self motivation
- Performance monitoring
Timeline
Cook intern
Chetek Baptist Assembly
09.2024 - 09.2024
Program staff intern
Chetek Baptist Assembly
09.2023 - 09.2024
Food Delivery Driver
Pj's pizza
03.2022 - 05.2023
Warehouse Crew Member
7up Bottling
08.2021 - 02.2022
Crew member
PJ's Pizza
05.2020 - 08.2021
High School Diploma -
Homeschool
Some College (No Degree) - Cyber Security
Madison Area Technical College