My background consists of basic web design, programming, help desk and Information Technology. I've expanded my work ethic into inventory and receiving. I've also excelled in customer support.
Overview
11
11
years of professional experience
Work History
Receiver
K&G Fashion Superstore
Mayfield Heights, Ohio
07.2023 - 09.2026
Organized and managed merchandise displays in store.
Handling Merchandise
Keeping workspace clean and organized
Greeting and serving customers to their satisfaction
Greeted and served customers, ensuring a positive shopping experience
Perfect attendance
Achieved recognition as employee of the quarter twice
Ground Support
Craig and Bruce Tree Service
Chesterland, OH
05.2019 - 06.2023
Optimized use of resources, including ground support equipment.
Merchandiser
Keurig Dr Pepper
Twinsburg, Ohio
04.2017 - 11.2019
Merchandised and stocked various grocery stores throughout the Ohio region
Executed product stocking, rotation, and front-facing standards across retail accounts.
Maintained accurate shelf conditions by replacing out-of-stock items and correcting pricing.
Built promotional displays aligned with planograms and seasonal merchandising directives.
Computer Programming/Help Desk Support
Depot Systems/Edge Network
Willoughby, Ohio
06.2015 - 12.2015
Developed database to enhance circulation of shipping containers and chassis for storage
Developed software applications using C# and SQL
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Mayfield High School
Mayfield Heights, OH
06-2012
IT Certification - undefined
Excel Tec Information Technology Program
06-2012
High School Diploma - IT Support
Lakeland Community College
Mentor
06-2014
Skills
Customer service (Skillful)
Microsoft Programs (Skillful)
Problem-solving (Skillful)
Troubleshooting (Skillful)
Inventory management (Skillful)
Inventory Management (Novice)
Logistics Coordination (Novice)
Stock Organization (Novice)
Data Entry (Novice)
Accomplishments
IT Certification and Coding
Achieved an IT certification from Mayfield High School Excel Tec program before graduating