Matthew Lopez
Mountain View,CA
Summary
Versatile and dynamic professional with a background in security and utility services, including a notable tenure at Allied Universal. Excelled in roles requiring critical thinking and excellent communication, enhancing customer satisfaction and safety standards. Demonstrated exceptional teamwork, adaptability, and a commitment to excellence, leveraging skills in problem-solving and utility locating to achieve significant operational improvements.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Allied Universal
Security Officers Services Inc.
09.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Utility Locator
Utility Locators
06.2022 - 10.2023
- Provided training to new employees on proper techniques for utility locating practices.
- Enhanced safety by accurately identifying and marking underground utility lines.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Read blueprints and schematics to correctly place equipment.
- Optimized time management by prioritizing multiple locate requests based on urgency and project deadlines.
- Increased customer satisfaction by providing thorough explanations of markings and utility locations.
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Responded to service requests during and after business hours.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Drew maps of utility lines and potential plans for future ones, providing detailed locations and information.
- Utilized a systematic approach when searching for challenging or unmarked utilities, resulting in successful discoveries without incident.
- Assisted in updating maps and records, ensuring accurate documentation of utility infrastructure.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Reduced damage claims by meticulously locating and documenting buried utilities.
- Conducted damage investigations, identifying root causes and recommending corrective actions.
Food Service Worker
Supervisor
11.2020 - 09.2022
- Monitored food quality and freshness throughout day.
- Cleaned and organized kitchen, dining and service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Learned other teammates' work tasks to train as backup.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Allied Universal
Security Officers
04.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Los Altos High School
Los Altos, CA06-2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Calm Under Pressure
- Computer Skills
- Critical Thinking
Certification
- CA Driver's License
- CPR
- Guard Card
Timeline
Allied Universal
Security Officers Services Inc.
09.2024 - Current
Utility Locator
Utility Locators
06.2022 - 10.2023
Allied Universal
Security Officers
04.2021 - 03.2022
Food Service Worker
Supervisor
11.2020 - 09.2022
High School Diploma -
Los Altos High School
Similar Profiles
Mamadou BarryMamadou Barry
Sterling Security at Security Officers Services Inc.Sterling Security at Security Officers Services Inc.
Gurnoor Singh SandhuGurnoor Singh Sandhu
Paladin Security at Security Officers Services Inc.Paladin Security at Security Officers Services Inc.
Kenyada FrancisKenyada Francis
Allied Universal at Security Officers Services Inc.Allied Universal at Security Officers Services Inc.
LAN YAOLAN YAO
Senior Software Engineer at Confluent, Inc.Senior Software Engineer at Confluent, Inc.
Cesar ArreolaCesar Arreola
Lead at Arc'teryxLead at Arc'teryx