Matthew Lopez
Bowie,MD
Summary
Experienced warehouse operations manager with a proven track record in meeting internal and customer demands. Demonstrated ability in program management, team building, and performance optimization. Expertise in high-volume fulfillment and supply chain management, with a focus on developing best practices. Strong communicator skilled in strategic planning and inventory management, dedicated to driving operational improvements.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager
Turf Equipment and Supply Company
05.2023 - Current
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Ensure plans are implemented as required reviews
- Oversee operation and customer demands to provide a variety of services, including warehousing, distribution, transportation, inventory management, and fulfillment services
- Reviewed and analyzed all data and scorecards of KPIs as bases for continuously improving inventory
- Builds and maintains relationships with customers to identify opportunities for new services and further expansion of the logistics facility
- Manage and develop transportation team, conduct timely performance reviews, manage performance issues, and lead regularly scheduled team meetings
- Strategically manage warehouse in compliance with the company’s policies and vision
- Adhere to all warehousing, handling, and shipping legislation requirements
- Produce reports and statistics regularly (IN/OUT status report, dead stock report )
- Receive feedback and monitor the quality of services provided
- Strong decision-making and problem-solving skills and
- Develop transportation program data & metrics that support decision-making, including routes, and timetables, and drive participation
- Hire, train, guide, and supervise Supervisors, Managers, Leads, and other direct reports to meet the requirements of positions.
Sr. Manager LM Operation
XPO LOGISTICS
12.2006 - 05.2023
- Home delivery and warehouse facility activities in a 150,000 sq ft warehouse
- Lead effective and cost-efficient daily facility operations by overseeing the coordination of daily work between clerical and warehouse functions
- Manage inventory sold through third-party clients until completed delivery and installation at end consumer location
- Identify and implement continuous improvement opportunities through payroll management, facility management, and inventory processes
- Ensure the organization of the warehouse by hiring warehouse management staff and reorganizing the layout of the warehouse to store products at maximum capacity for peak times
- Develops and maintains ISO level operation guidelines and complies with company-identified metrics which include communication with participants in the value chain: managers, officers, employees, suppliers, creditors and consumers
- Reviews Projected Profit/Loss statements provided by senior managers and develops strategies and processes to achieve more productive outcomes in the actual P/L statement
- Involved in the final evaluation and selection of personnel and ensures they all receive proper training for their job activities including constant on-the-job orientation
- Reviewed and analyzed all data and scorecards of KPIs as bases for continuously improving inventory
- Managing efficient receipt, storage and dispatch of a wide range of goods from the warehouse
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
GED -
Career Online
Pompano Beach, FL6 2022
Skills
- Forklift operation
- Quality control and assurance
- Safety standards compliance
- Shipping and receiving
- Inventory management
- Team leadership
- Warehouse logistics
- Documentation accuracy
- Conflict resolution skills
- Production planning
- Customer relationship management
- Employee performance evaluation
- Task delegation
Certification
• Microsoft Certified Database Administrator
• Microsoft Certified Systems Engineer
• Microsoft Certified Systems Administrator
• Microsoft Certified Professional
• Network + Certified
• A + Certified
• Microsoft Certified Systems Engineer
• Microsoft Certified Systems Administrator
• Microsoft Certified Professional
• Network + Certified
• A + Certified
Timeline
Manager
Turf Equipment and Supply Company
05.2023 - Current
Sr. Manager LM Operation
XPO LOGISTICS
12.2006 - 05.2023
GED -
Career Online