Matthew Lowe
San Tan Valley,AZ
Summary
Detail-oriented Pool Service Technician specializing in equipment troubleshooting, preventative maintenance, and customer service. Proven ability to enhance operational efficiency through effective communication and problem-solving.
Resourceful technician with a solid background in pool service and plumbing. Recognized for problem-solving abilities and teamwork, contributing to process improvements and compliance with safety standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pool Service Technician
Mc Authur Pool Co
San Tan Valley, AZ
07.2025 - Current
- Performed routine water quality testing and chemical balancing for residential pools.
- Conducted thorough inspections of pool equipment and systems for optimal performance.
- Assisted in troubleshooting and repairing pool pumps, filters, and heaters.
- Maintained accurate service records for customer accounts and service history.
- Delivered exceptional customer service through effective communication and problem resolution.
- Ensured compliance with safety standards and regulations during all service activities.
- Collaborated with team members to streamline maintenance processes and improve efficiency.
- Maintained optimal equipment performance with routine inspections, repairs, and replacements.
- Performed installations of new pool equipment, ensuring seamless integration into existing systems.
- Continually expanded industry knowledge through attending relevant workshops, conferences, trade shows.
- Utilized advanced troubleshooting skills to diagnose complex problems accurately before recommending appropriate solutions or repairs.
- Educated customers in proper pool operation and maintenance.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Diagnosed and repaired problems with electrical and mechanical systems.
Apprentice Plumber
Helios
Apache Junction, AZ
11.2024 - 07.2025
- Assisted in installation and repair of plumbing systems, ensuring compliance with safety standards.
- Conducted routine maintenance checks on plumbing fixtures to identify potential issues.
- Collaborated with senior plumbers on complex projects, enhancing troubleshooting skills.
- Utilized hand and power tools effectively for pipe fitting and system installations.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
- Increased overall work quality by regularly collaborating with colleagues to share knowledge and expertise in specialized areas of plumbing practice.
- Demonstrated adaptability in various work environments, from residential to commercial projects, successfully meeting diverse client needs.
Pool Technician
Blue Water Pool Co
San Tan Valley, AZ
07.2021 - 05.2024
- Provided technical support to clients regarding equipment usage and maintenance best practices.
- Performed routine maintenance and repairs on pool equipment, enhancing operational efficiency.
- Conducted regular water quality testing to ensure optimal chemical balance and safety.
- Cleared debris and maintained cleanliness of pool areas, improving customer satisfaction.
- Monitored pool chemical levels, adjusting treatments based on analysis results for compliance.
- Developed preventative maintenance schedules, reducing equipment downtime and service disruptions.
- Implemented process improvements that enhanced service delivery timelines and customer experience.
Education
High School Diploma -
Combs High School
San Tan Valley, AZ07-2024
Skills
- Electrical work
- Filter maintenance
- Equipment troubleshooting
- Communication
- Preventative maintenance
- Electrical troubleshooting
- Equipment Repair
- Equipment installation
- Equipment repairs
- Equipment installations
- Energy efficiency
- Teamwork
- Teamwork and collaboration
- Routine maintenance
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
- Multitasking
- Excellent communication
- Computer skills
- Diagnostics and troubleshooting
- Organizational skills
- Troubleshooting techniques
- Analytical thinking
- System repair
- Goal setting
- System repairs
Certification
- Certified Google IT Support, Google- 2/26/2026-2/26/2028)
Languages
English
Native or Bilingual
Timeline
Pool Service Technician
Mc Authur Pool Co
07.2025 - Current
Apprentice Plumber
Helios
11.2024 - 07.2025
Pool Technician
Blue Water Pool Co
07.2021 - 05.2024
High School Diploma -
Combs High School