Operations and logistics professional with 14+ years of experience supporting transportation, warehouse, freight, and terminal operations. Proven leadership experience supervising teams, training employees, supporting hiring and onboarding efforts, coordinating daily workloads, tracking KPIs, and enforcing operational and safety standards. Skilled in freight management, claims reduction, dock operations, shipping and receiving, and high-volume distribution environments. Experienced with AS400, Warehouse Management Systems (WMS), and material handling equipment. Bachelor of Business Administration with a Minor in Industrial Engineering.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Operations Lead / Weight & Inspection Specialist
SOUTHWESTERN MOTOR TRANSPORT
01.2018 - Current
Supervise and coordinate daily activities for a team of 10 dock employees in a high-volume transportation environment.
Assist with hiring, interviewing, onboarding, coaching, and employee development initiatives.
Train approximately 15–20 new employees annually on equipment operation, freight handling procedures, safety standards, and operational processes.
Assign daily workloads and staffing responsibilities to ensure efficient freight movement and operational productivity.
Monitor key operational metrics and performance indicators to support terminal performance objectives.
Conduct regular safety meetings and reinforce company safety policies and operational best practices.
Support freight claims reduction efforts through shipment inspections, dimensional verification, weight validation, and documentation accuracy.
Travel to multiple terminals to train personnel and provide operational support across locations.
Ensure forklift scales and dimensional equipment remain calibrated and operational.
Coordinate the processing of approximately 20 trailers daily while maintaining operational accuracy and efficiency.
Utilize AS400 systems to reconcile shipments, close trailers, and support terminal operations.
Collaborate with management and terminal personnel to resolve freight discrepancies and maintain service standards.
Warehouse Associate
PROLOGISTIX (DUNAVANT)
05.2016 - 01.2018
Loaded and unloaded freight from tractor-trailers and flatbed trucks.
Stored inventory and materials within warehouse racking systems.
Operated sit-down and stand-up forklifts in a fast-paced warehouse environment.
Maintained inventory organization and ensured a clean and safe work environment.
Demonstrated flexibility in supporting weekend and peak operational schedules.
Warehouse Receiver
DB SCHENKER
05.2014 - 05.2016
Received, inspected, and processed inbound shipments.
Operated forklifts and material handling equipment to move inventory safely and efficiently.
Maintained inventory accuracy and warehouse organization.
Utilized Warehouse Management Systems (WMS) to support receiving and inventory functions.
Supported continuous improvement and 5S workplace organization initiatives.
Cargo Agent / Lead
UNITED AIRLINES
06.2012 - 04.2014
Coordinated the handling and sorting of cargo and mail shipments.
Supported daily warehouse and cargo facility operations.
Operated forklifts and material handling equipment.
Assisted with workflow coordination and operational support across multiple facility functions.
Maintained compliance with company procedures and operational standards.
Education
Bachelor of Business Administration - Industrial Engineering
Lamar University
Beaumont, Texas
Skills
Operations Leadership
Warehouse Operations
Logistics Management
Transportation Operations
Team Supervision
Employee Training & Development
Hiring & Interviewing
Workforce Scheduling
KPI Monitoring
Performance Coaching
Safety Compliance
Claims Reduction
Dock Operations
Shipping & Receiving
Freight Handling
Inventory Control
AS400
Warehouse Management Systems (WMS)
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Access
Certification
Current Forklift Certification
Sit-Down Forklift
Stand-Up Forklift
Reach Truck
Cherry Picker
Clamp Truck
Electric Pallet Jack
Material Handling Equipment Operations
Timeline
Operations Lead / Weight & Inspection Specialist
SOUTHWESTERN MOTOR TRANSPORT
01.2018 - Current
Warehouse Associate
PROLOGISTIX (DUNAVANT)
05.2016 - 01.2018
Warehouse Receiver
DB SCHENKER
05.2014 - 05.2016
Cargo Agent / Lead
UNITED AIRLINES
06.2012 - 04.2014
Bachelor of Business Administration - Industrial Engineering