Summary
Overview
Work History
Education
Skills
Quote
Work Preference
Accomplishments
Certification
Affiliations
Interests
Additional Information
Timeline
Generic
Matthew Lyman

Matthew Lyman

Castle Rock,CO

Summary

Skilled Contractor with strong track record of success in Commercial/Residential Construction, Sales and Professional Services. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in Franchise, Commercial, Institutional and Residential construction, remodel and new builds. Knowledgeable individual skilled in multiple trades, including electrical, plumbing and carpentry. Successful Contractor successful working with various personalities and meeting very tight deadlines on variety of commercial and residential projects. Talented Contractor versed in budget administration, project management and team leadership. Familiar with local building codes and [Type] standards, permitting processes and top subcontractors. Expert in [Type] construction. Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols. Focused Construction professional with strong command of industry-specific tools and equipment. Excellent history of supporting commercial and residential builds with zero incident safety record. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reviewed and referred by Industry leading Companies and Customers

Overview

33
33
years of professional experience

Work History

Construction Contractor

Self Employed, LCS Llc.
01.2014 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Applied Customer Centric Sales Strategies to Secure Contracts
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Optimized workflow processes through careful analysis of operational needs and resource allocation.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Achieved seamless project handovers by thoroughly documenting project details and conducting comprehensive closeout procedures.
  • Fostered a strong sense of teamwork among crew members through clear communication of expectations combined with recognition for individual accomplishments contributing to the success of each project phase.
  • Interviewed, hired, and trained new workers.
  • Streamlined material procurement processes to minimize delays and ensure timely delivery of essential supplies.
  • Led successful bids for new business opportunities by preparing detailed proposals showcasing company capabilities, experience, and competitive pricing strategies.
  • Held construction progress and regular status meetings with project team.
  • Kept projects on schedule and within budget while serving as project leader.
  • Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
  • Developed and executed pre-construction milestones on project schedule.
  • Consulted with clients to define objectives and develop scopes.
  • Attended [Number] on-site meetings with subcontractors and clients per month.
  • Remained up-to-date on best housing and building practices and negotiated pricing and schedules.
  • Maintained positive relationships with local authorities by ensuring compliance with building codes, permits, and regulations.
  • Improved project efficiency by streamlining construction processes and implementing best practices.
  • Completed projects on time and within budget by closely monitoring progress and adjusting schedules as necessary.
  • Boosted client satisfaction through consistent communication, addressing concerns promptly, and delivering high-quality workmanship.
  • Optimized resource allocation across projects by continuously evaluating workforce needs, equipment availability, and materials inventory levels.
  • Facilitated professional development for construction team members through ongoing training programs that emphasized skill enhancement and industry knowledge growth.
  • Collaborated with architects and engineers to develop effective construction plans that met design specifications.
  • Implemented green building practices in multiple projects, resulting in more sustainable structures and reduced environmental impact.
  • Increased productivity by effectively managing subcontractors, labor crews, and onsite resources.
  • Managed large-scale construction projects within cost, quality and time constraints,
  • Adhered to building codes and regulations in planning and construction phases for full project compliance.
  • Obtained construction permits and verified compliance with relevant regulations.
  • Hired and oversaw subcontractors to meet project needs.
  • Implemented strategies to reduce costs, improve productivity and reduce waste.
  • Collaborated with architects and subcontractors to devise cost-effective construction solutions.
  • Developed construction plans, schedules and budgets to achieve stakeholder objectives.
  • Reviewed contractor invoices, approving payments on acceptable work.
  • Cleaned and maintained tools, equipment and worksites.
  • Used variety of hand and power tools to complete tasks.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Mixed and poured concrete for variety of projects.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Installed drywall, siding and other structural components.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Helped with erecting scaffolding and ladders.
  • Operated forklifts and boom lifts to complete various tasks.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Helped with door and window installations.
  • Worked on sites, installing roofs and other exterior components.

Senior Service and Sales Manager

Ecolab
08.2008 - 01.2014
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Established and cultivated solid business relationships with new or existing customers.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Facilitated business by implementing practical networking techniques.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

Commercial Equipment Service Technician

Ecolab
08.2008 - 01.2014
  • Delivered exceptional customer service through clear communication, timely updates, and attention to detail during on-site visits.
  • Optimized equipment performance with thorough diagnostics and precise calibration adjustments.
  • Contributed to cost reduction initiatives by implementing lean techniques in daily tasks and recommending process improvements where applicable.
  • Collaborated with sales representatives to ensure seamless transitions from installation to post-sales support for customers.
  • Adapted to evolving customer needs by continuously evaluating service procedures, identifying areas for improvement, and implementing necessary changes.
  • Continuously updated technical knowledge through participation in training courses, staying current on industry advancements and emerging technologies.
  • Supported inventory control efforts by monitoring parts usage, identifying trends, and suggesting appropriate stock levels for commonly used components.
  • Maintained accurate service records, adhering to company standards and ensuring proper documentation for warranty claims.
  • Established rapport with customers by providing expert advice on preventive maintenance measures.
  • Participated in cross-functional projects aimed at enhancing product offerings or developing new solutions for existing challenges.
  • Streamlined service procedures for faster turnaround time, improving overall customer satisfaction.
  • Served as a liaison between management and field technicians, facilitating effective communication between teams.
  • Increased team productivity by mentoring new technicians and sharing best practices for troubleshooting and repair methods.
  • Ensured regulatory compliance by keeping abreast of industry updates and implementing necessary changes within the service department.
  • Enhanced equipment reliability by performing regular maintenance checks and addressing issues promptly.
  • Developed strong relationships with key clients, fostering trust and loyalty while promoting long-term business partnerships.
  • Reduced downtime for clients through timely completion of repairs and proactive communication regarding equipment status.
  • Performed basic preventive maintenance and repairs on production equipment such as motors, conveyors, mechanical components or electrical wiring and electrical components for production equipment.
  • Completed preventive maintenance routines, documentation and procedures.
  • Troubleshot and repaired electromechanical and pneumatic systems, using electrical drawings.
  • Diagnosed electrical and mechanical problems related to all material handling equipment components.
  • Performed preventive or predictive maintenance of conveyance equipment, using appropriate job plans, procedures and manuals.
  • Assisted with basic electronics and Programmable Logic Controls troubleshooting.
  • Performed repairs and maintenance to air conditioning, furnace, plumbing, electrical and other related systems and equipment.
  • Responded to emergency situations such as fire, power outage, and gas or water leak.
  • Removed worn or faulty components for replacement or repair.
  • Read and interpreted technical manuals for troubleshooting and repair purposes.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Maintained meticulous records of all repair work that was made to machines and equipment.
  • Repaired machinery and equipment according to manufacturer specifications.
  • Collaborated with team of technicians to complete projects and meet deadlines.
  • Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.

Safety Manager

Ecolab
01.2008 - 01.2014
  • Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
  • Conducted thorough accident investigations to identify root causes and prevent future occurrences.
  • Developed and implemented safety programs.
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
  • Implemented corrective actions following incidents to minimize risks and improve overall safety performance.
  • Developed and executed training programs for employees, improving overall safety awareness and compliance.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Facilitated training for employees in the Southwest Region: Colorado, Kansas, Oklahoma, Utah, and Texas.
  • Enhanced workplace safety by implementing comprehensive risk assessments and safety audits.
  • Championed a positive safety culture by promoting employee involvement in health and safety initiatives.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Consistently achieved high levels of employee engagement in safety meetings, fostering an environment focused on continuous improvement.
  • Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
  • Managed relationships with regulatory agencies while maintaining open lines of communication for inspections and compliance reviews.
  • Assessed new equipment acquisitions for potential hazards before integration into the workplace environment.
  • Coordinated facility inspections with external auditors to ensure adherence to industry best practices and regulatory requirements.
  • Mentored junior staff members on professional development opportunities related to occupational health and Safety career paths.
  • Spearheaded initiatives aimed at reducing worker exposure to hazardous materials through proper handling techniques and personal protective equipment usage.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Devised and monitored safety performance metrics to assess and improve safety performance.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.

Owner

Lyman Appliance And Mechanical
01.1991 - 06.2008
  • Managed day-to-day business operations of Retail Dealership.
  • Manage Daily HVAC/R and Mechanical Service Requests from Manufactures and Customers
  • Maintained Warehousing of Commercial and Residential Appliances
  • Designed remodel projects for homes
  • Built and oversaw custom building projects. Regularly attended Sales development and Service meetings for Manufactures.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Established foundational processes for business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Education

Bachelor of Arts - Organizational Leadership

United States Army
United StatesMilitary
04.1993

Skills

  • Construction safety
  • Renovation
  • Demolition
  • Materials Procurement
  • Waste Management
  • OSHA Compliance
  • Change order management
  • Subcontractor Management
  • Design review
  • Cost Control
  • Permitting
  • Codes Compliance
  • Permit acquisition
  • Value Engineering
  • Budget Estimation
  • Worksite safety
  • Effective written and verbal communication
  • Carpentry and flooring skills
  • Project safety
  • Equipment and materials
  • Scheduling and Planning
  • Heavy Lifting
  • Construction Site Management
  • Safety Compliance
  • Heavy Equipment Operation
  • Safety Procedures
  • Subcontractor supervision
  • Welding and fabrication
  • Drywall hanging
  • Blueprint Reading
  • Insulation Installation
  • Quality Control
  • Carpentry
  • Schedule Management
  • Construction best practices
  • Drywall Installation
  • Electrical Systems
  • Flooring Installation
  • OSHA Regulations
  • Price proposals
  • Project Planning
  • Operations Oversight
  • Equipment management
  • Labor oversight
  • Project Coordination
  • Masonry work
  • Supply Management
  • Budget Development
  • OSHA regulatory knowledge
  • HVAC Systems
  • Code Compliance
  • Project scope assessment
  • Structural engineering
  • Problem-Solving
  • Team Player
  • Attention to Detail
  • Hand and Power Tool Operation
  • Physical Strength and Stamina
  • Punctual and Dependable
  • Measurements and Calculations
  • Material Loading and Unloading
  • Worksite Safety and Maintenance
  • Mechanical Troubleshooting
  • Physical Agility and Coordination
  • Installation and Finishing
  • Skilled with ladders and scaffolds
  • Project Management
  • Demolition and Destruction
  • Heavy Machinery Operation
  • Equipment Inspection
  • Facilities Maintenance
  • Blueprints and Specifications
  • Form Construction and Removal
  • Trade assistance
  • Large-Scale Measurement
  • Green-Certified Construction

Quote

"We are what we repeatedly do. Excellence, therefore, is not an act, but a habit."
Aristotle

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPaid time offPaid sick leaveHealthcare benefitsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programsTeam Building / Company Retreats

Accomplishments

  • Achieved Sales Budgets by completing Contract Aggreeements with accuracy and efficiency.

Certification

  • Licensed Refrigeration Contractor
  • Sales Development - 1991-present. National Sales Awards from Ecolab 2008-2014 114-120% of sales Budget Quarterly

Affiliations

  • US Army Veteran
  • Harvard Business Review Contributor

Interests

Family Activities

Veterans Outreach

Cultural History

Professional Sales and Leader Ship

Outdoor Sports

Additional Information

Dedicated Husband and Father with love for his Children and Grand Children. Multi talented Professional with Extensive background who has Served Fortune 500 Companies with Franchise Builds, Continued Account Maintenance. Multi-Family and Residential Remodels.

Timeline

Construction Contractor

Self Employed, LCS Llc.
01.2014 - Current

Senior Service and Sales Manager

Ecolab
08.2008 - 01.2014

Commercial Equipment Service Technician

Ecolab
08.2008 - 01.2014

Safety Manager

Ecolab
01.2008 - 01.2014

Owner

Lyman Appliance And Mechanical
01.1991 - 06.2008

Bachelor of Arts - Organizational Leadership

United States Army

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Matthew Lyman