Matthew Lynn

Customer Assistance and Order Fulfillment: Provided efficient and friendly customer service by assisting customers in packing their orders into boxes and helping them locate items throughout the warehouse. Ensured a positive shopping experience by addressing customer needs promptly and courteously.

Membership Promotion and Sales Support: Demonstrated strong sales skills by serving as a floater during e-block weeks, promoting membership upgrades to members. Contributed to increased membership sales and retention through effective communication and customer engagement.

Shopping Cart Organization: Maintained a clean and organized warehouse by pushing shopping carts on the lot and organizing aisles. Contributed to the overall store appearance by down stocking products and ensuring shelves were well-maintained and fronted.

Effective Communication and Teamwork: Communicated effectively with team members and management to ask questions and effectively complete tasks. Collaborated with co-workers to address customer needs and resolve problems.

Know-How and Customer Assistance: Greeted customers throughout the store, offering guidance to enhance their shopping experience. Demonstrated thorough product knowledge and familiarity with store layout to provide customers with accurate information and assistance. Helped customers solve problems by using questions to figure out what they wanted and suggested products that fit their needs.

Helped Business Customers: Assisted contractors in setting up B2B accounts to make their shopping easier. Built good relationships with them to keep them coming back, boosting the store's sales. Additionally, drove a company truck to deliver orders to our B2B customers.

Deliveries and Stock Management: Drove a company truck to deliver orders to customers on time and made sure the store shelves were stocked with products. Helped unload big shipments utilizing a forklift and pallet jack.

Teamwork and Communication: Listened to the radio and responded quickly to address the needs of the sales floor. Displayed strong communication skills with co-workers to keep things running smoothly.