Matthew Magee
Houston
Summary
Creative professional with 14 years of diverse experience in program implementation, legal research, case management, and crisis intervention. Adept at implementing innovative solutions to streamline processes, reduce resolution times, and enhance team efficiency. Engaged with various U.S. Intelligent and State agencies to ensure best possible outcome of complex issues.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Paralegal
Law Office of Laird and Associates
03.2022 - Current
- Drafts precise legal documents and correspondence, ensuring compliance with legal standards
- Assists attorneys in trial preparation, contributing to favorable case outcomes
- Conducts thorough legal research, providing critical insights for case strategies
- Manages client files and case documentation, maintaining organized and accessible records
- Streamlines case management processes for enhanced efficiency and access
- Reduces case resolution time by implementing efficient tracking methods
- Provides pivotal support to attorneys, enhancing team efficiency and client relations
- Introduces digital tools for case management, increasing productivity by 20%
- Analyzes legal precedents to formulate robust case strategies effectively
- Optimizes workflow, cutting down document processing time by 15%
- Facilitates team meetings to enhance communication and resolve issues efficiently
- Prepares outreach programs needed by the community
Crisis Intervention Officer
University of Houston Downtown Police Department
10.2017 - 09.2020
- Handled crisis situations, de-escalated conflicts, and provided support to individuals in distress
- Implemented intervention strategies that reduced incident recurrence rates
- Collaborated with mental health professionals to ensure comprehensive care
- Documented incidents accurately, ensuring compliance with departmental protocols
- Trained new officers in crisis intervention techniques, enhancing team effectiveness
- Managed detailed records of interventions, ensuring accuracy and compliance
- Partnered with local agencies to streamline crisis management processes
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
911 Dispatcher
University of Houston Downtown Police Department
10.2014 - 10.2019
- Learned and trained new employees on a multitude of newly implemented programs
- Managed emergency calls, coordinated response teams, ensured timely assistance, improving response times
- Handled high-stress situations, provided critical information, enhancing public safety and officer efficiency
- Maintained detailed logs, utilized advanced communication systems, ensuring accurate record-keeping and data integrity
- Streamlined emergency dispatch protocols, reducing call handling time
- Enhanced team communication, leading to quicker emergency responses
- Analyzed call data to identify response trends, improving resource allocation
- Trained new dispatchers, ensuring high standards of crisis communication
- Implemented new software for better data management and response accuracy
- Spearheaded a critical incident reporting system, boosting procedural compliance
- Provided on-the-job training and coaching to develop new dispatchers.
Explosive Ordinance Disposal
United States Navy
05.2010 - 11.2013
- Led disposal operations for explosive devices, ensuring safety and reducing hazards by 95%
- Worked interdepartmentally with various United States intelligence agencies
- Managed explosive device disposal, slashing risks by enhancing operational safety
- Analyzed and strategized EOD operations to ensure hazard reduction and safety compliance
- Guided a team in high-stakes EOD missions, fostering a culture of safety and precision based standards
- Orchestrated EOD protocols, boosting mission success rates by optimizing safety measures
- Enhanced team readiness and response capabilities for EOD emergencies, ensuring rapid deployment
- Fostered strong partnerships with intelligence agencies to streamline EOD operations
Education
Bachelors - Psychology
The University of Texas At San Antonio
San Antonio, TX07.2011
Associates - Applied Science
San Jacinto Community College
Houston, TX05.2009
Diploma - undefined
Clear Brook High School
Friendswood, TX05.2007
Skills
- Program Implementation
- Legal Research
- Case Management
- Document Processing
- Conflict Resolution
- Intervention Strategies
- Community Outreach
- Team Collaboration
- Website Development
- Graphics Design
- Crisis Intervention
- Team Leading
- Scheduling
- Payment Collections
- Multimedia integration
- Creative problem solving
- Training needs analysis
- Training initiatives
- Remote learning
- Interpersonal communication
Personal Information
Date of Birth: 04/03/89
Certification
- FEMA - National Incident Command Systems (NIMS)
- FEMA - Introduction to the Incident Command System for Higher Education
- TEEX - Public Safety Telecommunicator
- TCOLE - Advanced Telecommunicator License
- TCOLE - Leadership Training
- TCOLE - Risk & Safety Management + more if requested.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Paralegal
Law Office of Laird and Associates
03.2022 - Current
Crisis Intervention Officer
University of Houston Downtown Police Department
10.2017 - 09.2020
911 Dispatcher
University of Houston Downtown Police Department
10.2014 - 10.2019
Explosive Ordinance Disposal
United States Navy
05.2010 - 11.2013
Associates - Applied Science
San Jacinto Community College
Diploma - undefined
Clear Brook High School
Bachelors - Psychology
The University of Texas At San Antonio
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