Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Matthew Malabanan

Matthew Malabanan

Information Technology Security
Jacksonville,Florida

Summary

Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Proficient IT Specialist thrives setting up and maintaining stations, training users and supporting pivotal process improvements to systems and software. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work History

Information Technology Specialist

GulfCoastHomeCareLLC
Pinellas Park, FL
06.2013 - 03.2021
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Provided support for networking protocols and characteristics.
  • Installed security applications and devices and suggested additional security measures.

Information Technology Specialist

US Army
Fort Bragg, NC
10.2006 - 10.2012
  • Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
  • Used ticketing systems to manage and process support actions and requests.
  • Prepared reports by collecting, analyzing and summarizing information.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Configured hardware, devices and software to set up work stations for employees.

Education

Associate of Science - Information Technology Security

Saint Petersburg College
Saint Petersburg, FL
01.2013 - 12.2015

Skills

Attention to Detail

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Work Availability

monday
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Timeline

Information Technology Specialist

GulfCoastHomeCareLLC
06.2013 - 03.2021

Associate of Science - Information Technology Security

Saint Petersburg College
01.2013 - 12.2015

Information Technology Specialist

US Army
10.2006 - 10.2012
Matthew MalabananInformation Technology Security