Matthew Mallek
Maricopa,AZ
Summary
Customer-focused professional with extensive experience in service and collaboration. Skilled in maintaining organization in fast-paced environments and addressing inquiries effectively. Experienced in training team members and managing inventory for operational efficiency. Knowledgeable Feeder adept at machinery maintenance, seeking to advance career with a reputable employer.
Overview
9
9
years of professional experience
Work History
Fry's Market Place
Deli Department
Maricopa, Arizona
01.2024 - 07.2024
- Maintained cleanliness of workstations to ensure a safe food preparation environment.
- Placed deli items in designated areas for optimal organization and accessibility.
- Assisted team members with inventory management and stock rotation procedures.
Cashier/Sales Associate
Casey's General Store|Kitchen
Cortland, IL
03.2018 - 06.2019
- Processed customer transactions efficiently at the register.
- Processed cash and credit card payments at the register, issued receipts and provided change.
- Operated cash register with precision, processing diverse payment methods and ensuring accurate transaction records.
- Provided exceptional customer service and resolved inquiries promptly.
- Restocked shelves to ensure optimal inventory levels and availability of products for customers.
- Managed cleanliness of the checkout area and dining space effectively.
- Prepared food items while adhering to food safety standards, maintained accurate inventory logs for gas station operations.
Cashier and Customer Service
Mc Donalds
Warrenville, IL
04.2017 - 08.2018
- Executed customer transactions with precision in fast-paced environment to ensure satisfaction.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed cash, credit, and promotional transactions in strict accordance with company policies.
- Developed onboarding program for new cashiers to enhance their performance.
- Maintained cleanliness and organization of the front counter and dining area.
- Monitored inventory levels of supplies and communicated needs to management regularly.
Cook
Hardees Resturamt
Warrenville, Illinois
03.2017 - 07.2017
- Prepared and cooked menu items to ensure consistency and quality in line with established recipes and guidelines.
- Maintained cleanliness and organization of kitchen workstations and food prep areas to support efficient food preparation and service.
- Adhered to food safety standards to prevent contamination and ensure quality.
- Trained new kitchen staff on proper cooking techniques and safety protocols.
- Monitored food presentation to uphold company standards, enhancing customer satisfaction before serving.
Cashier
Pets Supplies Plus
Glen Ellyn, Illinois
01.2016 - 03.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Managed returns and exchanges while following company policies and procedures.
- Assisted customers in locating pet supplies and recommending products.
- Maintained cleanliness and organization of checkout area and store displays.
- Collaborated with team members to ensure smooth store operations during busy hours.
Education
Mortician/Embalm Clinic -
Fine Mortuary College
Norwood, MA01-2028
Funeral Director - Funeral Director Certification
Stratford Career Institute
Town of Mount Royal, QC07-2026
Diploma - Ghost Hunting and Paranormal Investigation
Paranormal Academy
United Kingdom07-2023
Diploma - Demonology
Paranormal Academy
United Kingdom05-2023
HighSchool Diploma -
DeKalb Highschool
DeKalb, IL12-2018
Skills
- Customer service
- Inventory management
- Workplace safety
- Attention to detail
- Physical stamina
- Time management
- Problem-solving
- Decision-making
- Effective communication
- Excellent communication
- Team collaboration
- Teamwork
- Adaptability and flexibility
- Reliability
- Reading comprehension
- Workplace safety
Timeline
Fry's Market Place
Deli Department
01.2024 - 07.2024
Cashier/Sales Associate
Casey's General Store|Kitchen
03.2018 - 06.2019
Cashier and Customer Service
Mc Donalds
04.2017 - 08.2018
Cook
Hardees Resturamt
03.2017 - 07.2017
Cashier
Pets Supplies Plus
01.2016 - 03.2016
Mortician/Embalm Clinic -
Fine Mortuary College
Funeral Director - Funeral Director Certification
Stratford Career Institute
Diploma - Ghost Hunting and Paranormal Investigation
Paranormal Academy
Diploma - Demonology
Paranormal Academy
HighSchool Diploma -
DeKalb Highschool