Matthew Manint
Clarkesville,GA
Summary
Dynamic professional with a background as a Correctional Officer for the State of Georgia, adept in conflict resolution and emergency response. Proven track record in enhancing customer loyalty as a La Mer Brand Manager, leveraging skincare expertise and exceptional service to drive sales and foster brand loyalty.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Correctional Officer
State of Georgia
Alto, GA
04.2024 - 02.2025
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
La Mer Brand Manager
Dillards Department Store
Greenville, SC
10.2022 - 09.2023
- Researched market trends to identify customer needs and preferences for strategic event planning.
- Provided exceptional customer experiences through demonstration and application of skinkare and makeup.
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
- Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
Lancome Counter Manager
Belk Department Store
Buford, GA
07.2017 - 06.2020
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Responsible for knowing and achieving daily, weekly, monthly, and yearly sales goals
Assistant Boutique Manger
NARS Cosmetics
Atlanta, GA
02.2015 - 05.2017
- Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
- Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
- Resolved customer issues promptly, maintaining high levels of satisfaction and trust.
- Trained new team members in store policies, procedures, and excellent customer service standards.
Education
Associate of Arts - Photography
Southern New Hampshire University
Hooksett, NHSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Skincare Specialist
- Makeup Artistry
Certification
Georgia Peace Officer, POST Certified
Timeline
Correctional Officer
State of Georgia
04.2024 - 02.2025
La Mer Brand Manager
Dillards Department Store
10.2022 - 09.2023
Lancome Counter Manager
Belk Department Store
07.2017 - 06.2020
Assistant Boutique Manger
NARS Cosmetics
02.2015 - 05.2017
Associate of Arts - Photography
Southern New Hampshire University