Results-driven Operations Supervisor with expertise in safety compliance, freight processing, and team collaboration. Proven track record in implementing process improvements, enhancing productivity, and ensuring efficient workflows.
Overview
8
8
years of professional experience
Work History
Freight Handler
FedEx Freight
07.2018 - 09.2022
Operated forklifts and pallet jacks to transport freight efficiently within warehouse.
Loaded and unloaded freight from trailers, ensuring safe handling and minimal damage.
Assisted in training new team members on safety protocols and operational procedures.
Monitored loading processes to optimize space utilization and improve turnaround times.
Operations Supervisor
Fedex Freight
09.2022 - 04.2025
Supervised daily operations and ensured compliance with safety regulations.
Coordinated workflow for efficient package handling and distribution processes.
Trained and mentored new staff on operational procedures and best practices.
Monitored performance metrics to identify areas for operational enhancements.
Implemented process improvements that enhanced productivity and reduced delays.
Developed training materials to support employee onboarding and skill development.
Collaborated with management to optimize resource allocation and workload balancing.
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Operations Supervisor
FedEx Freight
04.2025 - 08.2025
Led team meetings to communicate updates, address concerns, and boost morale.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Operations Supervisor
Saia LTL Freight
09.2025 - 10.2025
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Freight Handler
Old Dominion Freight
11.2025 - Current
Maintained accurate inventory records, tracking shipments using FedEx-specific software.
Conducted routine equipment checks to ensure safety compliance and operational readiness.
Collaborated with team members to streamline workflows, enhancing overall efficiency.
Implemented process improvements that reduced loading times and increased productivity.